Team Lead (Wed - Saturday/02:30PM to 11:30PM)

EverHope; Bentonville (AR); Sur place; USD 32 000 - 44 000; Plein temps

Résumé du poste

EverHope seeks a Team Leader to ensure the safety, care, and well-being of residents in the Shelter. You will oversee shift activities, enforce policies, and guide direct care staff while supporting program planning and resource advocacy.

The role requires 21+ years old, a high school diploma or equivalent, physical stamina, and ability to lift 50 pounds. Trauma-informed experience is preferred, with opportunities for training and advancement.

Qualifications

• Must be 21+ years old.
• High School diploma or equivalent.
• Physical stamina and agility to care for active children/youth.
• Ability to lift at least 50 pounds.
• Experience with children trauma preferred.

Responsabilités

• Oversee staff tasks and ensure services align with resident and Shelter needs.
• Enforce compliance with policies and regulations.
• Provide training and supervision for staff development.
• Coordinate intake, discharge, documentation, and transportation.
• Administer and monitor medications per policy; oversee medical conditions.
• Conduct emergency drills and ensure safety compliance.
• Foster a nurturing, respectful atmosphere embracing diversity.
• Participate in on-call rotation and required meetings.

Connaissances

Google

Problem-solving

Communication

Flexibility

Interpersonal skills

Formation

College degree

College courses

Outils

Database programs

Description du poste

THE POSITION:The Team Leader’s primary role is to ensure the safety, care, and well-being of residents while supporting the Shelter’s mission. This role oversees shift activities, ensures policy compliance, and provides supervision and guidance to direct care staff.Key Responsibilities include but are not limited to:Oversee staff tasks and ensure services align with resident and Shelter needsEnforce compliance with policies, procedures, and regulationsProvide training, evaluation, and support for staff professional developmentFoster communication across shifts and teams for consistent careAddress attendance and disciplinary issues promptly, documenting actions per policyMonitor and adjust staffing to meet licensing ratios and resident needsSupport program planning and advocate for resources to improve care and sustainabilityMaintain a clean, safe, and supportive environment for residentsEnsure intake, discharge, database entries, and all other required documentation are completed accurately and timelyCoordinate supplies, activities, and transportation to meet resident needsAdminister and monitor medications per policy; oversee medical conditionsConduct emergency drills and identify risks to ensure safety complianceApply child and adolescent development principles in interactions with childrenPromote hygiene, health, and nutrition practices to support developmentSupport case managers in implementing individualized plans for resident growthFoster a nurturing and respectful atmosphere embracing diversityPrioritize dignity, choice, and self-management in daily resident interactionsMaintain confidentiality and adhere to all policies, laws, and ethical standardsBuild effective relationships with staff, residents, volunteers, and external professionalsAttends required meetings, training, and other events as assignedParticipate in the Team Lead on-call rotation following the on-call policy and proceduresOther duties as assignedMinimum Qualifications:Twenty-one years of age or olderHigh School diploma or equivalentPhysical stamina and agility required to care for active children and youthPhysical ability to use authorized techniques for the management of aggressive behaviorsPreferred Qualifications:Experience working with children with traumaExperience exercising Trust Based Relational Intervention (TBRI) and Therapeutic Aggression Control Techniques (TACT)Prior experience in a supervisory positionRelevant college courses or college degree (e.g., Education, Social Work, Human Services, etc)Essential Knowledge, Skills, and Attributes:Basic knowledge of Google and other database programsAbility to operate standard office equipment, including but not limited to: computers, telephone systems, calculators, and copiersEffective problem-solving and decision-making skillsFlexibility, reliability, and self-motivationAbility to demonstrate professionalism, interpersonal skills, and strong communicationWorking Conditions and Environment/Physical Demands:The demands described are representative of those that must be met by an individual to perform the essential functions of this position successfully.Physical stamina and agility are required to care for children of all agesAbility to lift at least 50 poundsTasks may involve walking, standing, climbing, bending, kneeling, crouching, and lifting for long periods, both indoors and outdoorsCleaning as directedPhysical exposure to communicable diseases/contagions and head liceSAFETY-SENSITIVE POSITION DESIGNATIONIn strict compliance with the Arkansas Medical Marijuana Amendment of 2016 (Arkansas Constitution, Amendment 98) and Arkansas Act 593, this position is formally designated as a Safety-Sensitive Position in writing.This position description is intended to describe the general nature and level of the work to be performed. This is not an exhaustive list of all duties and responsibilities associated with it. EverHope reserves the right to amend and change responsibilities to meet organizational needs. EverHope is an Equal Opportunity Employer.