Team Lead: Temenos I & II

Search Homeless; Houston (TX); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Case Manager to join their team in Houston. This full-time role involves providing direct case management and supervising staff to ensure high-quality service delivery to individuals experiencing homelessness and mental health issues. The ideal candidate will have a Master's degree in clinical social work or counseling, along with experience in case management. You'll play a vital role in fostering collaboration with community service providers and contributing innovative ideas to improve client outcomes. If you're passionate about making a difference in the lives of vulnerable populations, this opportunity is perfect for you.

Benefits

401(k)

401(k) matching

Dental insurance

Employee discount

Flexible schedule

Health insurance

Life insurance

Paid time off

Vision insurance

Qualifications

• Master’s degree in clinical social work or counseling is required.
• 2-5 years of supervisory experience in a social service setting.

Responsibilities

• Provide direct case management for a reduced caseload.
• Supervise case management staff and conduct performance evaluations.
• Coordinate with community service providers for client support.

Skills

Motivational Interviewing

Stages of Change

Cognitive Behavioral Therapy (CBT)

Case Management

Bilingual (Spanish)

Education

Master’s degree in clinical social work or counseling

Tools

HMIS

Job description

Essential Duties and Responsibilities:

• Fulfill SEARCH’s mission and core values while modeling superior client service and professionalism.
• Provide direct case management for a reduced caseload and support the broader team in service delivery.
• Deliver individual coaching and feedback to team members on outreach, screening, eligibility, enrollment, planning, documentation, and discharge activities.
• Lead regular client staffing meetings to ensure alignment, address challenges, and develop improvements.
• Meet consistently with individual staff and work teams to ensure continuity of care and grant compliance.
• Supervise case management staff, conduct performance evaluations, and offer ongoing guidance.
• Use HMIS to generate timely and accurate programmatic and statistical reports; ensure timely data entry by staff.
• Assist with continuous quality improvement (CQI) activities, client satisfaction surveys, and reporting to internal and external stakeholders.
• Coordinate with community service providers to ensure clients receive necessary support.
• Contribute innovative, strategic ideas in collaboration with the Integrated Care Team and external partners.
• Perform other duties as assigned.
• Education and Experience Requirements

Education and Experience Requirements

• Master’s degree in clinical social work or counseling (required).

• Licensure: LCSW or LPC preferred; supervision certification for LMSWs ideal.
• 2–5 years of supervisory experience in a social service setting.
• Prior experience as a case manager highly preferred.
• Valid Texas driver’s license with a 3-year safe driving record.
• Specialized knowledge of issues affecting individuals experiencing homelessness, serious mental illness, or substance use disorders.
• Skills: Applied knowledge of Motivational Interviewing, Stages of Change, CBT, and other evidence-based practices.
• Experience providing case management or counseling to individuals experiencing homelessness, serious mental illness, or substance use disorders is ideal.
• Language: Bilingual (Spanish) is a plus.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

Houston, TX 77002 (Required)

Ability to Relocate:

• Houston, TX 77002: Relocate before starting work (Required)

Work Location: In person

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