Team Lead / Supervisor - House Cleaning, Maid, Housekeeper

Executive Home Services; McKinney (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading home services provider in McKinney is seeking a Team Lead / Supervisor for house cleaning. The ideal candidate will lead a small team, ensure high-quality cleaning, and provide excellent customer service while enjoying competitive pay, Monday to Friday schedules, and a company car. Candidates must possess leadership skills and customer service experience.

Benefits

Industry leading pay with profit sharing

Comprehensive paid training

Company car for travel to customer locations

All cleaning supplies and equipment provided

Fast growth with promotion potential

Qualifications

• Must be able to communicate effectively in English; bilingual in Spanish preferred.
• Must have a clean driving record and valid Driver's License.
• Must be legally authorized to work in the United States.

Responsibilities

• Lead a team of 2-3 cleaners ensuring high cleaning standards.
• Clean homes or businesses while maintaining customer satisfaction.
• Train and supervise staff in executing cleaning tasks.

Skills

Attention to detail

Organizational skills

Problem solving

Team leadership

Customer service

Education

High School Diploma or equivalent

Job description

Team Lead / Supervisor - House Cleaning, Maid, Housekeeper

• Full-time

Executive Home Services is hiring professional house cleaners / maids / housekeepers!

Executive Home Services is a comprehensive luxury home services provider that is committed to the genuine care and comfort of the interior and exterior of our customer's homes. Our services improve the lives of our customers by providing convenience, value, and superior customer service. We desire to create lasting and trusting relationships with all of our customers to the point that we become the sole provider for all of their interior and exterior home needs.

Mission Statement:

To be the best home services provider in the eyes of our customers, our employees and the communities we serve. We accomplish this by treating our customers as family, their homes as our own and providing superior service that improves the lives of our customers.

We are looking for an individual that places superior customer service as their top priority.

What is superior customer services to us?

• Consistent high quality work
• Anticipatory of needs / Being a problem solver
• Happy, Friendly & Courteous (Greets customer by name with a smile on their face)
• Personalized and Detailed
• Building relationships through connecting and engaging with customers
• Creating memorable experiences that "Wow"
• Continually innovating and improving
• Owning your wrongs and being proactive to fix them

Responsibilities:

• Lead team of 2 to 3 house cleaners - responsible for meeting / exceeding company cleaning standards and overall customer satisfaction
• Clean residential homes, businesses, or office locations
• Ensure a clean and orderly environment
• Move reasonably small furniture as necessary
• Hard working, reliable and trustworthy
• Attention to detail, good organizational skills, process oriented
• Self-starter with a can-do attitude that is a strong team player
• Ability to lead a team / supervise
• Flexible work schedule (typically 9 to 5 but can vary daily)
• Must be able to read, write, and communicate effectively with residents, families, and other associates in English - Bilingual preferred (English & Spanish)
• Knowledge and use of electronic technology such as smart phones, tablets, & computers.
• Must have clean driving record with Driver's License
• Must be legally authorized to work in the United States (Verification will be completed)
• Must be willing to submit to a Criminal Background Check and Drug Test

Skills / Requirements:

• Work safely with cleaning chemicals, handle fragile and valuable items, ensure home security (lock doors, set alarms, pet security / safety)
• Ability to work near / around cleaning chemicals, dust, pet dander and other environmental allergens / irritants
• Frequently required to stand, walk, reach with hands and arms, sit, stoop, kneel, crouch, and crawl
• Occasionally required to lift and/or move 30 pounds and push or pull up to 100 pounds

Why work for us?

• Industry leading pay with potential for profit sharing
• Full time work, Monday to Friday, NO scheduled nights and NO weekends!
• Fast growing company with strong desire to promote from within
• Company car to and from our customer's homes
• All cleaning supplies and equipment provided

Why work for us?

• Industry leading pay with potential for profit sharing
• Full time work, Monday to Friday, NO scheduled nights and NO weekends!
• Fast growing company with strong desire to promote from within
• Comprehensive paid training
• Company car to and from our customer's homes
• All cleaning supplies and equipment provided
Additional Information

All your information will be kept confidential according to EEO guidelines.