Team Lead Shipping/Receiving-PT- - El Paso, TX

Follett Corporation; El Paso (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Shipping and Receiving Supervisor to oversee operations in a fast-paced retail environment. This role is crucial for ensuring the efficient handling of materials and compliance with safety procedures. You will lead a team of associates, train new hires, and manage inventory systems to meet financial and marketing goals. With responsibilities including customer service and store operations, this position offers a unique opportunity to make a significant impact. Join a dynamic team where your leadership skills will shine and contribute to the success of the store.

Qualifications

• Experience in supervising and training staff in a retail environment.
• Strong knowledge of inventory management and shipping procedures.

Responsibilities

• Supervise and train sales associates, ensuring adherence to policies.
• Manage shipping and receiving operations, maintaining accurate logs.

Skills

Supervision

Training

Inventory Management

Customer Service

Safety Procedures

Education

High School Diploma

Associate's Degree

Tools

Inventory Management Systems

Shipping Software

Job description

Position Overview

This position oversees the shipping and receiving department, ensuring proper handling of materials, adherence to safety procedures, and providing accurate, timely shipments. The role involves directing activities to meet the company's financial and marketing objectives. Additionally, the position acts as the leader on duty in the absence of the store manager, responding to customer and associate concerns, and managing store opening and closing responsibilities to ensure security of property and personnel.

Key Areas of Responsibility

1. Supervision and Training: Supervise the work activities of sales associates (full-time, part-time, and temporary), train new associates, and oversee seasonal staff hired for peak seasons.
2. Policy Compliance: Ensure sales associates follow company and store policies, procedures, and standards.
3. System and Inventory Management: Maintain systems data, forms, files, and reports in accordance with store policies. Verify incoming shipments against purchase orders, invoices, or packing slips, and ensure items are received in good condition. Record receipt of shipments and complete shipping logs. Unpack boxes, verify items, and enter data into store systems.
4. Shipping and Receiving: Ensure the shipping/receiving area is well-stocked, neat, clean, and organized. Weigh incoming/outgoing cartons, load/unload trucks or pallets, pack items, and affix shipping labels with proper postage. Prepare inter-store transfer forms if needed.
5. Stocking and Customer Service: Unload boxes, prepare products for stocking on shelves or displays. Lead efforts to reduce in-store shrink activity through Asset Protection education and compliance. Direct customers to product locations and answer routine inquiries.
6. Store Operations: Act as key carrier with responsibilities for opening and closing the store, ensuring security of property and personnel.
7. Other Duties: Perform additional duties as assigned.