Team Lead Shipping/Receiving (Full-Time) - Arlington, TX

Follett Corporation; Arlington (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team as a Team Lead in Shipping/Receiving at a leading educational services provider. In this role, you will oversee the shipping and receiving department, ensuring materials are handled properly and shipments are accurate and timely. You will lead a team of associates, providing training and support while maintaining compliance with safety standards. This position offers an opportunity to develop your leadership skills and contribute to the success of the store while ensuring an organized and efficient shipping process. If you are passionate about logistics and customer service, this role is perfect for you.

Qualifications

• Experience in supervising staff and handling shipping/receiving tasks.
• Strong organizational skills and attention to detail.

Responsibilities

• Supervises shipping and receiving department activities.
• Ensures compliance with safety procedures and company policies.
• Maintains organized shipping/receiving area and inventory.

Skills

Leadership

Customer Service

Inventory Management

Safety Procedures

Education

High School Diploma

Job description

Position Overview

The Team Lead Shipping/Receiving oversees the shipping and receiving department. They are responsible for the proper handling of materials, adherence to safety procedures, and providing accurate, timely shipments. They direct activities to meet the financial and marketing objectives of the company. The team lead acts as the leader on duty, responding to customer and associate concerns in the absence of the store manager, as well as opening and closing the store and ensuring all bookstore property and personnel are secure.

Responsibilities

1. Supervises the work activities of sales associates, both full-time/part-time and temporary, including training new associates and seasonal staff hired for peak seasons.
2. Ensures sales associates follow company and store policies, procedures, and standards.
3. Oversees maintenance of systems data, forms, files, and reports in accordance with store policies and procedures.
4. Maintains the shipping/receiving area, ensuring it has adequate supplies and remains neat and organized.
5. Establishes and maintains relationships with publishers to track order statuses, damaged books, and returns.
6. Verifies items scanned at the correct price and moves items to appropriate store locations.
7. Checks incoming shipments against purchase orders, invoices, or packing slips, ensuring all items are received intact and entering them into store systems.
8. Records receipt of shipments and completes shipping logs.
9. Unpacks boxes, verifies items match purchase orders, and enters received goods into the store system.
10. Weighs incoming/outgoing cartons and may unload/load trucks or pallets.
11. Packs and affixes shipping labels with proper postage.
12. Prepares inter-store transfer forms as needed.
13. Unloads boxes and prepares products for stock on bookshelves or displays.
14. Directs customers to items and answers routine inquiries.
15. Leads efforts to reduce in-store shrinkage through Asset Protection education and compliance.
16. Acts as the key carrier during store opening and closing.
17. Performs other duties as assigned.

To learn more about Follett's benefits, click here.

Salary ranges vary by location: Colorado: $12.56-$18.00/hr; New York City: $15.75-$20.33/hr; California: $15.75-$20.33/hr.