Team Lead Shipping/Receiving-FT - University City, MO

Follett Corporation; University City (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Shipping and Receiving Supervisor to lead a dynamic team in a fast-paced environment. This role involves ensuring the efficient handling of materials, overseeing shipping and receiving operations, and maintaining safety standards. You will play a crucial part in training new associates and managing inventory, while also acting as a leader on duty. If you thrive in a collaborative atmosphere and are passionate about customer service, this opportunity could be your next career step.

Qualifications

• Experience in supervising staff and managing operations.
• Ability to ensure compliance with safety and store policies.

Responsibilities

• Supervises shipping and receiving department activities.
• Trains and oversees sales associates and seasonal hires.
• Maintains organized shipping/receiving area and inventory.

Skills

Leadership

Customer Service

Inventory Management

Safety Compliance

Education

High School Diploma

Tools

Store Management Systems

Job description

Position Overview

This position oversees the shipping and receiving department, responsible for the proper handling of materials, adherence to safety procedures, and providing accurate, timely shipments. It also involves directing activities to meet the financial and marketing objectives of the company. The role acts as a leader on duty, responding to customer and associate concerns in the absence of the store manager, as well as opening and closing the store and ensuring all bookstore property and personnel are secure.

Compensation

State of Colorado Applicants: $12.56-$18/hr

Key Areas of Responsibility

1. Supervises the work activities of sales associates, including full-time, part-time, and temporary staff.
2. Trains new associates, including seasonal hires for peak seasons.
3. Ensures sales associates follow company and store policies, procedures, and standards.
4. Oversees maintenance of systems data, forms, files, and reports in accordance with store policies and procedures.
5. Maintains the shipping/receiving area, ensuring it is adequately stocked, neat, clean, and organized.
6. Establishes and maintains relationships with publishers to track order status, damage, or returns.
7. Verifies items are scanned at the correct price and moved to the appropriate store location.
8. Checks incoming shipments against purchase orders, invoices, or packing slips to confirm receipt, condition, and enters data into store systems.
9. Records receipt of shipments and completes shipping logs.
10. Unpacks boxes, verifies items, and enters received goods into the store system.
11. Weighs incoming/outgoing cartons and may unload/load trucks or pallets.
12. Prepares and affixes shipping labels with proper postage on cartons.
13. Prepares inter-store transfer forms as needed.
14. Unloads boxes and prepares products for stocking on shelves or displays.
15. Assists customers in locating items and answers routine inquiries.
16. Leads efforts to reduce in-store shrink activity through asset protection education, awareness, and compliance.
17. Acts as a key carrier with responsibilities for store opening and closing.
18. Performs other duties as assigned.

To learn more about Follett's benefits, click here.