Team Lead Shipping/Receiving-FT - Ft. Worth, TX

Follett Corporation; Fort Worth (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated leader to oversee the shipping and receiving department. This role is crucial for ensuring timely and accurate shipments while adhering to safety protocols. As a key carrier, you will manage staff, train new associates, and maintain the organization of the shipping area. Your leadership will directly contribute to meeting financial and marketing objectives, making a significant impact on the overall success of the store. If you thrive in a dynamic environment and have a passion for customer service, this opportunity is perfect for you.

Qualifications

• Experience in supervising and training staff in retail environments.
• Strong organizational skills for managing shipping and receiving operations.

Responsibilities

• Oversee shipping and receiving department operations and staff.
• Ensure compliance with safety procedures and accurate shipment handling.

Skills

Leadership

Customer Service

Inventory Management

Safety Procedures

Education

High School Diploma

Associate's Degree

Job description

This position oversees the shipping and receiving department, responsible for the proper handling of materials, adherence to safety procedures, and providing accurate, timely shipments. It also involves directing activities to meet the financial and marketing objectives of the company. The role acts as a leader on duty, responding to customer and associate concerns in the absence of the store manager, as well as opening and closing the store and ensuring all bookstore property and personnel are secure.

Key Areas of Responsibility:

1. Supervises the work activities of sales associates (full-time, part-time, and temporary), including training new and seasonal associates.
2. Ensures sales associates follow company and store policies, procedures, and standards.
3. Oversees maintenance of systems data, forms, files, and reports in accordance with store policies and procedures.
4. Maintains the shipping/receiving area, ensuring it is stocked, neat, clean, and organized.
5. Establishes and maintains relationships with publishers to track order status, damaged books, or returns to vendors.
6. Verifies scanned items at the correct price and moves items to appropriate store locations.
7. Checks incoming shipments against purchase orders, invoices, or packing slips, ensures items are undamaged, and logs them into store systems.
8. Records receipt of shipments and completes shipping logs.
9. Unpacks boxes, verifies items against purchase orders, and enters received goods into the store system.
10. Weighs incoming/outgoing cartons and may unload or load trucks or pallets.
11. Packs and affixes shipping labels with proper postage.
12. Prepares inter-store transfer forms as needed.
13. Unloads boxes and prepares products for stocking on shelves or displays.
14. Directs customers to the location of their items and answers routine inquiries.
15. Leads efforts to reduce in-store shrink activity through asset protection education, awareness, and compliance.
16. Acts as a key carrier with store opening and closing responsibilities.
17. Performs other duties as assigned.

To learn more about Follett's benefits, click here.