Team Lead - Per Diem

St. Luke's University Health Network; Easton (Northampton County); On-site; USD 42,000 - 62,000; Full time

Job summary

St. Luke’s University Health Network in Easton, PA seeks a Team Leader for Food and Nutrition Services to supervise daily operations, assign staffing across tray line, cafeteria, and patient service, and ensure meals meet safety and quality standards.

You will monitor performance, train staff, manage schedules, address shortages, and uphold department policies. The role requires clear communication, English proficiency, and a focus on timely, attractive meal service.

Qualifications

• High School diploma or equivalent preferred.
• Previous supervisory experience in a food service environment is preferred.
• Must be able to communicate effectively in English.

Responsibilities

• Assigns personnel to ensure tray line, cafeteria, patient service and sanitation positions are covered with trained staff.
• Covers shortages by the least expensive method within policy guidelines.
• Documents late arrivals and absences, and tracks performance issues.
• Monitors staff performance, addresses problems, and enforces department policies.
• Ensures serving equipment functions, food temperatures meet standards, and stations are stocked for meals.
• Prepares/approves substitutions for special orders and diets as needed.
• Oversees the meal service to ensure timely, orderly, and appealing presentation of food.
• Verifies that trays, stations, and utensils are cleaned and sanitized before breaks and after shifts.

Skills

Supervisory experience

Education

High School diploma or equivalent

Job description

St. Luke’s is proud of the skills, experience and compassion of its employees. The employees of St. Luke’s are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient’s ability to pay for health care.

Must be available all shifts - mix of 5:30am to 2:00pm, 10:00am to 6:30 pm, and 12:00pm to 8:30 pm. Holiday and weekend rotation as needed.

Job Profile Summary
The Team Leader, Food and Nutrition Services leads and supervises Food and Nutrition Service activities and the work of the food servers, dish machine operators, food handlers, cashiers, caterers, and clinical aides following established policies and procedures.

JOB DUTIES AND RESPONSIBILITIES:

• Assigns personnel so that all essential tray line, cafeteria, patient service and sanitation positions are covered with properly trained personnel.
• Covers shorthanded areas by the least expensive method within established guidelines.
• Documents late, excused/unexcused absences, and performance problems.
• Monitors the performance of Food and Nutrition Services staff. Corrects problems that arise.
• Demonstrates a thorough understanding to department, policies, and procedures and makes recommendations for corrective actions when necessary.
• Completes the pre-service checklist assuring that all serving equipment is functioning properly, all food item temperatures comply with department standards and that each station is stocked well enough to complete the meals service in progress.
• Ensures that all special orders and special diet items are prepared, present, portioned properly, and labeled. Approves substitutions when necessary.
• Monitors the entire meal service and ensures that food is served properly, attractively, in order, and delivered in a timely fashion. Returns unacceptable food to production.
• Checks all tray line and cafeteria stations to ensure that they are cleaned and sanitized before employees go on break, and again before they leave.
• Ensures that all dishes and utensils are cleaned, sanitized, and properly re-stocked in time for the next meal service deadline.

PHYSICAL AND SENSORY REQUIREMENTS:

Walking for up to 7 hours, 30 minutes at a time; sitting for up to 1 hour at a time and standing up to 1 ½ hours for 30 minutes at a time. Frequently uses handling and occasionally twisting/turning, lifting (1-50 lb.), carrying (1-50 lb.), pushing (1-50 lb.), and pulling (1-50 lb.). When performing essential functions, occasionally involves with stooping/bending, climbing, reaching above shoulder level. Employee must have the ability to hear normal conversation, have general vision, far vision, and peripheral vision.

EDUCATION:

High School graduate or equivalent preferred. Must be able to communicate effectively in English.

TRAINING AND EXPERIENCE:

Previous supervisory experience in a food service environment, preferred but not necessary.

St. Luke’s University Health Network is an Equal Opportunity Employer.