Team Lead Peer Recovery Coach

MedStar Health; Baltimore (MD); On-site; USD 47,000 - 83,000; Full time

Job summary

MedStar Health is seeking a Team Leader Peer Recovery Coach to mentor and guide the Peer Recovery Coaches, helping ensure strong performance and patient access to recovery services within the hospital network.

The role emphasizes coaching, data reporting, and collaboration with SBIRT teams to improve outcomes and equity in care for patients with substance use disorders.

Qualifications

• High School Diploma or GED.
• Peer Recovery Specialist Certification by the State of Maryland.
• Minimum 2 years of experience as a peer recovery coach.
• Active engagement in own recovery program with at least three years of personal recovery and sustained abstinence from alcohol and/or drug use with no relapses.
• Residency within the target population preferred.

Responsibilities

• Mentor and coach staff related to performance and development.
• Support integration of Peer Recovery Coaches as hospital team members and facilitate positive working relationships.
• Assist patients in accessing substance abuse related services, including treatment facilities and social services.
• Document patient encounters and maintain comprehensive electronic files and reports.
• Coordinate staff schedules and monitor program success with SBIRT team and Supervisor.

Education

High School Diploma or GED

Peer Recovery Specialist Certification by the State of Maryland

Experience as a peer recovery coach

Active recovery with three years sobriety

Residency within target population preferred

Job description

About The Job

Job Summary: MedStar Health is looking for a Team Leader Peer Recovery Coach to join our team!

As a Team Leader Peer Recovery Coach, you will build a professional relationship with the Peer Recovery Coaches (PRC), empowering them to be successful in their role. This includes providing guidance and direction around topics such as boundaries, self-care, time management, professionalism, and ethics. The Team Lead should be regularly available and able to provide support at scheduled and non-scheduled times as needed by the PRC. The Team Lead meets regularly with the SBIRT team and Supervisor to assess program success, challenges and maintain relationships with community treatment provider and resources.

Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the "Healthiest Maryland Businesses".

Primary Duties

• Assists the Supervisor in monitoring performance issues. Contributes to the performance evaluation process by giving feedback to the Supervisor and helping create professional development plans for Community Health Advocate staff members. Advocates for individual and community health equity. Supports integration of Peer Recovery Coaches as members of hospital team and facilitates positive working relationships. Assists patients in accessing substance abuse related services, including obtaining a treatment facility, medical home, providing instruction on appropriate use of the medical home, overcoming barriers to obtaining needed medical care and /or social services.
• Provides mentoring and coaching of staff related to performance. Meets regularly with SBIRT Team and Supervisor to assess program success, challenges and provides consultation on patient issues, when needed. Assist Supervisor with periodic chart reviews and audits. Collects, tracks and reports of data and assures provision of reports/updates according to established timelines. Maintains relationships with community treatment providers and resource sites to ensure adequate treatment capacity in support of program goals. Identifies needs for staff education and or training. Assures compliance with program protocols. Assists Supervisor with development of work schedule for team members.
• Documents all patient encounters; completes and submits monthly reports; maintains comprehensive electronic client files, which include client notes, release of information, assessments and other medical documents acquired on behalf of the patient. Documents activities, service plans, and outcomes achieved by patient in an effective manner. Educates client on the proper use of the Emergency Room/Health system services and provides information for alternatives. Coaches patients in effective management of their chronic health conditions and self-care.
• Assists patients in understanding care plans and instructions. Motivates patients/clients to be active and engaged participants in their health and overall wellbeing. Identifies departmental performance improvement opportunities and demonstrates a solution-oriented approach in addressing those issues. Oversees the orientation of new Peer Recovery Coaches hires by establishing the plan and monitoring progress with other staff, as needed. Serves as a liaison between communities, individuals and coordinated health care organizations. Staff community events and activities as needed.

Qualifications

• High School Diploma or GED.
• Peer Recovery Specialist Certification by the State of Maryland.
• Previous 2-year experience as a peer recovery coach.
• Must be actively engaged in his/her own recovery program with at least three years of personal recovery and sustained abstinence from alcohol and/or drug use with no relapses.
• Residency within the target population preferred.

This position has a hiring range of

USD $22.48 - USD $39.75 /Hr.