Team Lead, Patient Access Registration

Pediatrix; United States; On-site; USD 55,000 - 75,000; Full time

Job summary

A leading healthcare provider is seeking a Patient Access Registration Team Lead to deliver account registration and administrative support. This position requires 2-4 years of healthcare experience and an Associate's degree. Key responsibilities include ensuring timely follow-up on registrations and training staff. The company offers comprehensive benefits including medical, dental, and a 401(K) plan.

Benefits

Medical, Prescription, Dental, Vision Insurance

401(K) Thrift Program & Sharing Plan

Employee Stock Purchase Plan (ESPP)

Short & Long Term Disability

Employee Assistance Program (EAP)

Qualifications

• 2-4 years of healthcare related experience.
• Proficient in MS Excel, Word, and Windows.

Responsibilities

• Provide account registration, billing, and administrative support.
• Gather and verify demographic information, including insurance.
• Process billing and complete daily statistics.

Skills

Ability to supervise, counsel, train, and develop staff

Excellent interpersonal and written communication skills

Ability to manage multiple competing tasks

Excellent consumer relations skills

Education

Associate's degree or equivalent

Tools

MS Excel

MS Word

Job description

Overview

We have an exciting opportunity for a Patient Access Registration Team Lead to join our team. Pediatrix Medical Group is a physician lead organization, and we are one of the nation’s largest providers of prenatal, neonatal and pediatric services.

Talented business professionals from diverse backgrounds choose Pediatrix because we are an exciting and innovative company that focuses on a team approach to improve the lives of patients everywhere. We are confident that you'll love being a part of the Pediatrix team.

Responsibilities

The Patient Access Registration Team Lead is responsible for providing account registration, billing, and administrative support to internal and vendor departments. The duties include gathering and verifying current demographic information including insurance information; contacting insurance companies (as necessary); processing weekly billing; completing and submitting daily and monthly statistics.

• Work and resolve the assigned unit(s) PBI worklists daily, to ensure timely follow-up on all holds, maintaining within the established “past due hold code duration” time.
• Work and resolve the assigned unit(s) OBR edit reports and Data Repair 3 times per week, (Monday, Wednesday, and Friday) to ensure quantity and timeliness of registrations.
• Work and resolve unit(s) PBI worklists daily, to ensure timely resolution of all registration hold codes that are still not billed and sit in the “released bucket of unbilled A/R.”
• Work and resolve claims manager reports for assigned unit(s) to ensure all edits are worked in a timely manner.
• Work with leadership and department staff on specific unit issues, where established registration and billing guidelines are not being followed.
• Assist supervisor with site/unit provisioning as needed.
• Complete daily census validation.
• Provide training to associates on job performance related issues as needed.
• Responsible for completing quality audits as determined by leadership.
• Participate in monthly telephone conference meetings with teams to allow best practice and other techniques to be shared.

Qualifications

Education/Experience:

• 2-4 years of healthcare related experience
• Associate's degree (A.A.) or equivalent from a two-year college; or equivalent combination of education & experience.

Knowledge/Skills:

• Ability to work on projects and meet the overall objective, ability to meet pre-determined deadlines.
• Ability to supervise, counsel, train, and develop staff.
• Ability to delegate assignments and follow through on details is essential.
• Ability to be effective and efficient in a fast-paced environment, managing multiple competing tasks and priorities.
• Excellent interpersonal and written communication skills.
• Excellent consumer relations skills required.

Software:

• Proficient MS Excel, Word, and Windows.
• Experience with OBR, Master Database, PBI, pMD, BBS, GPMS, NextGen preferred.

Benefits and Compensation

Benefits for Full Time employees and qualified dependents:

• Medical, Prescription, Dental, Vision Insurance
• Progyny Fertility Benefits
• Livongo Diabetes Management
• Teladoc Health and Second Opinion Services
• Smart Shopper
• 401(K) Thrift Program & Sharing Plan
• Employee Stock Purchase Plan (ESPP) – 15% discount
• Basic Employee; Spouse; Child Life Insurance
• Accidental Death and Dismemberment (AD&D)
• Employee Optional Life and AD&D
• Short & Long Term Disability
• Pre-Tax Health Savings Accounts (HSA)
• Employee and Dependent Flexible Spending Account (FSA)
• Family Medical Leave Act (FMLA)
• Parental Leave Benefit
• Sick Pay Bank
• Employee Assistance Program (EAP)
• Group Aflac Policies
• Identity Theft Protection
• Employee Charitable Fund
• Care.com
• Various Discount Programs

Pediatrix Medical Group is one of the nation’s leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix has grown from a single neonatology practice to a national, multispecialty medical group.

Pediatrix is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.