Team Lead (Part-Time)

Follett Corporation; Durant (OK); On-site; USD 16,531 - 33,517; Full time

Job summary

Follett Corporation is seeking a Team Lead to work closely with the Department Manager(s) or Store Manager to meet customer needs and drive sales. Responsibilities include assisting team members, ensuring training compliance, and taking charge in the absence of the Store Manager.

The ideal candidate will have 1-3 years of relevant experience, excellent customer service skills, and a willingness to work a flexible schedule, including evenings and weekends.

Qualifications

• 1-3 years of relevant experience.
• Able to lift 25-50 pounds and use equipment correctly.
• Willingness to work flexible hours, including evenings and weekends.

Responsibilities

• Assist Team Members with completing work within the store.
• Respond to customer and team member concerns in the absence of the Store Manager.
• Ensure all team members receive appropriate training and education.

Skills

Customer service

Merchandise handling

Team leadership

Basic computer skills

Education

Associate's Degree or equivalent

Job description

Position Overview

The Team Lead works closely with the Department Manager(s) or Store Manager to receive, price, and stock merchandise to meet the needs of the store's customers and drive sales and profits. Assist Team Members with completing the work within the store. Ensures all team members receive the appropriate training and education, including ongoing compliance training. Acts as leader on duty, responding to customer and team member concerns in the absence of the Store Manager, opening and closing the store, and ensuring all bookstore property and team members are safe and secure.

Follett Higher Education is a drug-free workplace environment.

Pay Range

$12.00-$24.33/hour

Qualifications

• 1-3 years of relevant experience.
• Associate's Degree or equivalent preferred.
• Able to consistently walk and stand, lift 25-50 pounds, and move merchandise using proper equipment.
• Basic computer skills, including the ability to create and save text documents and to create and send emails.
• Willingness to work a flexible schedule, including evening and weekend hours.