Team Lead (Part-Time)

Follett Corporation; Dunmore (Lackawanna County); On-site; USD 16,531 - 33,517; Part time

Job summary

Follett Corporation is seeking a Team Lead in Dunmore, PA, to support the Department Manager and lead team members in a bookstore environment. This role includes responsibilities like receiving and stocking merchandise, ensuring staff training, and managing store operations in the absence of the Store Manager.

The ideal candidate will have 1-3 years of relevant experience and an Associate's Degree or equivalent. Strong customer service skills and the ability to lift merchandise are essential.

Qualifications

• 1-3 years of relevant experience.
• Able to consistently walk and stand, lift 25-50 pounds.
• Willingness to work a flexible schedule.

Responsibilities

• Assist Team Members with completing work within the store.
• Ensure appropriate training and ongoing compliance training for team members.
• Act as leader on duty, handling customer and team member concerns.

Skills

Customer service

Team leadership

Basic computer skills

Education

Associate's Degree or equivalent

Job description

Position Overview

The Team Lead works closely with the Department Manager(s) or Store Manager to receive, price, and stock merchandise to meet the needs of the store's customers and drive sales and profits. Assist Team Members with completing the work within the store. Ensures all team members receive the appropriate training and education, including ongoing compliance training. Acts as leader on duty, responding to customer and team member concerns in the absence of the Store Manager, opening and closing the store, and ensuring all bookstore property and team members are safe and secure.

Follett Higher Education is a drug-free workplace environment.

Pay Range

$12.00-$24.33/hour

Qualifications

• 1-3 years of relevant experience.
• Associate's Degree or equivalent preferred.
• Able to consistently walk and stand, lift 25-50 pounds, and move merchandise using proper equipment.
• Basic computer skills, including the ability to create and save text documents and to create and send emails.
• Willingness to work a flexible schedule, including evening and weekend hours.