Team Lead (Part-Time)

Follett Corporation; Des Moines (IA); On-site; USD 16,531 - 33,517; Full time

Job summary

Follett Corporation is seeking a Team Lead in Des Moines, Iowa to work closely with department and store managers to manage merchandise operations and ensure customer satisfaction. The position involves training team members, responding to concerns, and maintaining safety standards.

Ideal candidates will have 1-3 years of experience, preferably with an Associate's Degree, and be able to lift 25-50 pounds. Flexibility in scheduling is essential, including evening and weekend hours.

Qualifications

• 1-3 years of relevant experience.
• Ability to consistently walk and stand, lift 25-50 pounds, and move merchandise using proper equipment.
• Willingness to work a flexible schedule, including evening and weekend hours.

Responsibilities

• Work closely with managers to receive, price, and stock merchandise.
• Assist team members with completed store tasks.
• Act as leader on duty, responding to customer and team member concerns.

Skills

Customer service

Team leadership

Basic computer skills

Education

Associate's Degree or equivalent preferred

Job description

Position Overview

The Team Lead works closely with the Department Manager(s) or Store Manager to receive, price, and stock merchandise to meet the needs of the store's customers and drive sales and profits. Assist Team Members with completing the work within the store. Ensures all team members receive the appropriate training and education, including ongoing compliance training. Acts as leader on duty, responding to customer and team member concerns in the absence of the Store Manager, opening and closing the store, and ensuring all bookstore property and team members are safe and secure.

Follett Higher Education is a drug-free workplace environment.

Pay Range

$12.00-$24.33/hour

Qualifications

• 1-3 years of relevant experience.
• Associate's Degree or equivalent preferred.
• Able to consistently walk and stand, lift 25-50 pounds, and move merchandise using proper equipment.
• Basic computer skills, including the ability to create and save text documents and to create and send emails.
• Willingness to work a flexible schedule, including evening and weekend hours.