Team Lead- Optometry Office

Clarity Eye Care; Omaha (NE); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Direct mentorship from the doctor/owner

Positive team-oriented environment

Job summary

A private optometry practice in Omaha, NE is seeking an energetic Team Lead to oversee daily operations and foster a positive office culture. The ideal candidate has strong leadership skills and prior retail management experience. This role offers a competitive salary of $50,000 – $55,000 annually and an opportunity to be a key leader in a growing practice.

Qualifications

• Proven reliability in leadership and operations.
• Experience in staff development and process optimization.
• Comfort in a small-team environment.

Responsibilities

• Oversee daily operations and team leadership.
• Manage optical operations and patient experience.
• Support hiring and contribute to company culture.

Skills

Strong leadership and organizational skills

Energetic and positive personality

Prior retail management experience

Customer service experience

Ability to multitask

Job description

Overview

We are a growing private optometry practice dedicated to providing exceptional eye care and a welcoming experience for our patients. As a small team of fewer than 10 people, we pride ourselves on our close-knit, collaborative environment where every team member makes a meaningful impact. We are seeking an energetic and upbeat Team Lead to oversee daily operations, drive efficiency, and foster a positive and professional office culture.

Responsibilities

• Staff Leadership & Operations
• Coordinate daily schedules and workflows across the practice.
• Train, onboard, and mentor staff to meet performance and service standards.
• Oversee team accountability, conflict resolution, and HR-related tasks.
• Cover for absent staff across departments to maintain efficiency.
• Optical Oversight
• Manage optical operations including ordering, inventory, and quality assurance.
• Monitor and optimize sales processes, patient experience, and retention.
• Conduct market analysis and identify opportunities for growth.
• Business Support & Strategy
• Oversee performance monitoring, process improvement, and compliance.
• Support hiring efforts including job postings, candidate sourcing, screening, and interviewing.
• Facilitate problem resolution and crisis management.
• Contribute to long-term planning and company culture development.

Qualifications

• Strong leadership and organizational skills with proven reliability.
• Energetic, positive, and approachable personality able to motivate and influence office culture.
• Prior retail management experience strongly preferred; optical experience is highly desirable.
• Experience in customer service, staff development, and process optimization.
• Ability to troubleshoot, multitask, and remain composed under pressure.
• Comfortable working in a small-team environment (fewer than 10 people) where flexibility and teamwork are essential.

Benefits

• Competitive salary: $50,000 – $55,000 annually.
• Opportunity to be a key leadership partner in a growing private practice.
• Positive, team-oriented work environment with direct mentorship from the doctor/owner.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Optometrists

Location: Omaha, NE