Team Lead, Monitor Technician

WakeMed Health & Hospitals; Raleigh (NC); On-site; USD 70,000 - 100,000; Full time

Job summary

WakeMed Health & Hospitals invites applications for a Team Leader, Cardiac Monitoring to oversee daily operations of telemetry monitoring stations and support staff. You will partner with department leadership to coordinate workflows, mentor staff, and ensure high standards in cardiac rhythm monitoring to support quality patient care across the organization.

The ideal candidate has at least 3 years in healthcare, 1 year in a leadership role, strong knowledge of cardiac rhythms, and a valid BLS

Qualifications

• 3 years of healthcare experience.
• 1 year of leadership experience.
• Strong knowledge of cardiac rhythms and telemetry monitoring practices.
• Basic Life Support (BLS) certification required.

Responsibilities

• Assist the Department Manager with daily operations of monitoring stations and support staff.
• Audit telemetry strips and monitoring documentation for accuracy, completeness, and compliance with department standards.
• Review flow strips and monitoring records to confirm correct and consistent completion.
• Provide coaching and ongoing education to team members to maintain competency in cardiac rhythm monitoring.
• Coordinate staffing, workflows, and quality initiatives in support of WakeMed's mission and values.

Skills

Telemetry monitoring

Cardiac rhythm knowledge

Leadership

Education

High School Diploma or Equivalent

Job description

Overview

At WakeMed, our mission is to improve the health and well-being of our community—and we do it by delivering outstanding, compassionate care.

We're hiring a Team Leader, Cardiac Monitoring to help lead the daily operations of our monitoring stations and support staff. In this role, you'll partner with department leadership to coordinate workflows, support team development, and ensure high standards in cardiac rhythm monitoring. This position combines hands‑on telemetry expertise with leadership responsibilities to support quality patient care across the organization.

What you'll do

• Assist the Department Manager and Supervisor with the daily operations of monitoring stations and support staff.
• Audit telemetry strips and monitoring documentation to ensure accuracy, completeness, and compliance with department standards.
• Review flow strips and monitoring records to confirm they are completed correctly and consistently.
• Provide education, coaching, and ongoing support to team members to maintain competency in cardiac rhythm monitoring.
• Help coordinate staffing, workflows, and quality initiatives while supporting WakeMed's mission and values.

Who you are

• High school diploma or equivalent required.
• 3 Years Healthcare Required, 1 Year Leadership Required with at least one year of telemetry monitoring experience.
• Strong knowledge of cardiac rhythms and telemetry monitoring practices.
• Experience reviewing, interpreting, and auditing rhythm strips and monitoring documentation.
• Basic Life Support (BLS) certification required.

Department Description

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well‑being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.

EOE

Licensure

Not Applicable

Education

High School Diploma or Equivalent Required

Experience

3 Years Healthcare Required 1 Year Leadership Required