Team Lead - MIC

panerabread; Vernon Hills (IL); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

Quarterly increases based on perf.

Free meals on shifts

Career growth opportunities

Paid vacation & holidays for full-time

Medical, dental, vision, life & 401(k)

Job summary

Panera is seeking a Team Lead for the Vernon Hills bakery-cafe to assist the General Manager in overseeing daily operations. You will coach and develop the team, ensure guest satisfaction, and lead by example in service excellence.

The position offers opportunities for growth, celebrates achievements, and requires a minimum age of 18 with certification in service or production roles. Competitive pay and comprehensive Panera perks accompany the role.

Qualifications

• Minimum age 18 years.
• Certified in all positions on service or production track (e.g., Coffee, Bakery, Dining Room, Cashier; Prep, Soups, Salads/Hot Entrees, Sandwiches).
• Experience in Panera bakery-cafe with at least 90 days.

Responsibilities

• Build culture of warmth, belonging, growth and trust.
• Ensure extraordinary guest experiences and high quality service.
• Coach and develop team to meet sales and service goals.
• Train staff on food safety standards and maintain compliance.
• Lead, motivate and manage associates to perform.

Skills

Leadership

Team management

Customer service

Food safety

Job description

Team Lead - MIC

PANERA CAFE TEAM LEAD - MANAGER IN CHARGE
Want to work in place where you can learn, laugh, be supported, be yourself and reach your goals? If so, then Panera is for you. We do everything possible to earn your trust and help you succeed-every day, in every way. Come join the fun.

Panera Perks:

• Competitive pay
• Eligible for quarterly increases based on performance
• Free Meals on shifts
• Career Growth Opportunities
• Paid vacation & holidays for full-time team members
• Medical, dental, vision, life insurance & 401(k) with match available

Are you friendly, motivated, and hard-working? Up for a challenge? Ready to grow? If so, you'll thrive on our team.

Our Team Leads keep us going strong.

Our Team Lead Managers In Charge make every shift shine. You are key to the success of your bakery-cafe. You handle a wide range of responsibilities, all to ensure that both customers and associates have a great experience. Ensure that every shift is a great one-by developing our people, managing team performance, and building the warm, inclusive, authentic Panera team culture. As part of your bakery-cafe's management team, you report directly to the General Manager or Operating Partner.

Responsibilities include but are not limited to:

• Build our culture of Warmth, Belonging, Growth, and Trust.
• Be an ambassador of our Guiding Values and Behaviors: Warmth for guests: Making people smile; Bold thoughts, brave actions: Learning, growing, and taking risks; Own it: Finding solutions and taking initiative; Win together: Working (and winning) as a team; Inspire and celebrate: Having fun and celebrating success; Rooted in respect: Seeing the best in others.
• Ensure extraordinary guest experiences.
• Make sure every customer is delighted by the quality of our food, service, staff, and safety measures.
• Build engaging relationships that lead to long-term, loyal customers.
• Help your bakery-cafe grow and succeed.
• Coach and motivate your team to exceed your bakery-cafe's goals-for sales, speed of service, order accuracy, and cafe health.
• Train your team on food safety standards and ensure they are maintained.
• Lead, manage, and develop your associates.
• Provide ongoing training and development, including constructive feedback, as needed.
• Keep your team energized and engaged. Recognize and celebrate individual and team achievements.

This opportunity is for you if:

• You have been working in a Panera bakery-cafe for at least 90 days.
• You can direct, motivate, coach, and train others in a fast-paced environment.
• You are certified in all positions on either a service or production track: Service: Coffee, Barista, Bakery Backer, Dining Room, Cashier; Production: Prep, Soups, Salads/Hot Entrees, Sandwiches, Consolidator.
• You're hungry for growth and exciting new opportunities.
• You're committed to food safety and health safety.
• You meet these requirements: You're at least 18 years of age.

AOP Approval

Complete Certified Manager Program (CMP)*, including ServSafe *Requirements are the same as requirements for Team Managers.
ServSafe certification (or able to pass)
Must submit to a background check and pass requirements

Growth opportunities at Panera:

• A Path to Success: Most of our retail managers started as hourly associates. Our career path program helps you get there.
• Skills and Training: Every day at Panera we help build your skills and prepare you for a strong career-whatever your goals may be.
• Nationwide Opportunities: We open about 100 new cafes each year-so you'll have plenty of chances to grow with us.

Around here, every day starts with a fresh batch of bread and a thousand possibilities.

Get ready to rise.

Equal Opportunity Employer: Disabled/Veterans

Competitive pay: $18.00 - $20.75
The actual pay offered will be determined by multiple factors, including but not limited to the candidate's relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.

600651 Vernon Hills, IL - North Milwaukee Avenue