Team Lead (Keyholder) - Sevierville

Asics; Knoxville (IA); On-site; USD 60,000 - 80,000; Part time

Job summary

An established industry player is seeking a passionate Team Lead to enhance customer experiences in a retail environment. This role offers the opportunity to develop leadership skills while managing a dynamic sales floor. As a Team Lead, you will supervise store personnel, ensure exceptional customer service, and drive sales performance. If you thrive in a fast-paced environment and have a love for sports and footwear, this is your chance to turn your passion into a fulfilling career. Join a team that values collaboration and commitment to quality service, and be part of a brand that inspires a healthy lifestyle.

Qualifications

• 2 years of retail experience, preferably in the sporting industry.
• Ability to manage a team and achieve sales goals effectively.

Responsibilities

• Lead the team and manage the sales floor to achieve business results.
• Provide exceptional customer service and support training for employees.

Skills

Customer Service

Team Leadership

Sales Techniques

Problem Solving

Time Management

Education

High School Diploma

Job description

Career Opportunities: Team Lead (Keyholder) - Sevierville (73053)

Requisition ID 73053 - Posted - Tennessee Retail (AAC-TN-FO) - Location/Regions (1) - Functional Area (2) - Position Level (1) - Permanent - Part Time - Education Level (1)

Since its founding in 1949, ASICS Group has been committed to nurturing the world’s youth through sports in order to contribute to society. Our vision has been to “Create Quality Lifestyle through Intelligent Sport Technology” and our mission to provide goods and services that promote healthy and fulfilling lifestyles throughout the world.

As a globally recognized footwear brand, ASICS Team Leaders make our technology in our footwear, apparel, and accessories available to consumers around the world. Our Team Leaders deliver a great client experience through assessing needs, product education, and engaging communication to provide a personalized shopping environment. Team Leaders at ASICS have the ability to grow and develop their leadership skills while completing essential daily tasks. At ASICS, you can take your passion for shoes and turn it into a career.

LOCATION: Sevierville, TN 37862

AN ASICS TEAM LEADER’S PURPOSE:

In the absence of the management team, the Team Lead supervises all store personnel, including implementing and enforcing company policies, procedures, and corporate directives.

WHAT YOU WILL DO:

• Assist in achieving business results through leading the team, managing the sales floor, and ensuring sales goals are achieved.
• Provide exceptional customer service by greeting and assisting customers and responding to customer inquiries or complaints.
• Monitor sales activities to ensure that customers receive satisfactory service and quality product.
• Support the Head Coach with training and evaluating employees to ensure sales goals are being met.
• Examine merchandise to ensure that it is correctly priced and displayed for maximum customer experience.
• Oversee the work activities of sales associates, such as cleaning and organizing product with ease to improve shopping experience.
• Review inventory and sales records to prepare reports for the management team.
• Instruct employees on how to handle difficult and complicated sales.

YOUR KNOWLEDGE, SKILLS & ABILITIES:

• Uphold a positive attitude and be a team player.
• Knowledge of principles involved in resource allocation, and coordination of people and resources.
• Knowledge of basic mathematics including addition, subtraction, division, and multiplication and their applications.
• Knowledge of selling techniques.
• Ability to conduct self in a professional and respectful manner with customers and employees.
• Ability to complete tasks in a timely manner with a high degree of accuracy and attention to detail.
• High sense of urgency.
• Skilled at using logic and reasoning to identify alternative solutions, or approaches to problems.
• Ability to work a flexible schedule including holidays, nights, weekends, and overtime in order to fit business needs.

WHAT IS REQUIRED:

• 2 years of retail experience; sporting or athletic industry preferred.
• Be able to stand and walk around during scheduled hours, reaching for product using a ladder, step stool, and pole.

PHYSICAL DEMANDS: Must be able to stand, walk, and squat the majority of the work shift, climb a ladder, lift, move, and carry up to 40 pounds, read, count, and write to accurately complete all documentation and reports, and communicate with employees and customers.

WORK ENVIRONMENT: Works with the public in an indoor location that is clean, orderly, properly lighted, and ventilated. Noise levels are considered moderate.

The above statements are intended to describe the general nature and level of work being performed by employee(s) assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of employee(s) assigned to this job. ASICS America Corporation is an Equal Opportunity Employer.