Team Lead, Inside Sales /Food Science

Ingredion Incorporated; Bridgewater (MA); On-site; USD 84,000 - 113,000; Full time

Benefits offered by this job

Hybrid work model

Full-time benefits

Job summary

Ingredion Incorporated in Bridgewater, NJ, is seeking a Team Lead, Inside Sales to coach a 3-5 person technical sales team, drive account management and new opportunities using Salesforce and SAP, and deliver ingredient recommendations.

This hybrid role supports cross-functional collaboration, with exposure to leadership and a focus on customer-oriented sales. A strong coaching background and strategic thinking are essential.

Qualifications

• Bachelor’s Degree in food science or related field preferred or equivalent experience.
• 10–15 years of business/work experience, with prior coaching/management.
• Experience building customer relationships.
• Familiarity with Salesforce.com and SAP.
• Understanding of Ingredion’s operations, including manufacturing, quality and warehousing.
• Attention to detail and project management.

Responsibilities

• Manage and coach team of technical account representatives; help them manage their assigned accounts and develop new opportunities
• Develop an understanding of inside sales and how to help customers solve their needs by leveraging support from Technical Service, Business Development, Customer Service, Quality, R&D, field Sales and others
• Train and coach direct reports
• Interact with customers directly as well as give guidance to your team in how to interact with customers
• Promoting our portfolio of ingredients by providing technical recommendations to customers

Skills

Team leadership

Communication skills

Project management

Customer relationships

Education

Bachelor’s degree in food science or related field

Tools

Salesforce.com

SAP

Job description

Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you’ve experienced our work in your favorite foods, beverages, and everyday products. As a global leader in ingredient solutions across more than 60 industries, we unlock the potential of nature to make life better. We value diverse perspectives and are united by a shared purpose to create a better world through the food and ingredients we deliver.

TITLE: Team Lead, Inside Sales

LOCATION: Hybrid - Onsite Bridgewater NJ

REPORTS TO: Director Virtual Sales

The Team Lead, Inside Sales manages and coaches a team of 3-5 Technical Sales Representatives. The representatives have dual responsibility: 1) account management of small and medium customers in the assigned territory and 2) lead generation via our digital tools (Salesforce.com, online chat and 1-800 line). They provide ingredient recommendations and sales support to customers. This role has high visibility within Ingredion including exposure to many other functions. This role is ideal for someone who is customer-oriented, passionate about Sales, and genuinely interested in developing early-tenure employees.

As a Team Lead, Inside Sales your responsibilities will include:

• Manage and coach team of technical account representatives; help them manage their assigned accounts and develop new opportunities
• Develop an understanding of inside sales and how to help customers solve their needs by leveraging support from Technical Service, Business Development, Customer Service, Quality, R&D, field Sales and others
• Train and coach direct reports
• Interact with customers directly as well as give guidance to your team in how to interact with customers
• Promoting our portfolio of ingredients by providing technical recommendations to customers

Ideal Candidates Will Have

• Bachelor’s Degree in food science or related field preferred or equivalent experience
• 10-15 years of business/work experienced required, prior experience managing and coaching people, especially early-tenure individuals
• Experience in working with customers and building relationships
• An understanding of Salesfoce.com and SAP
• An understanding of Ingredion’s operations, including manufacturing, quality and warehousing
• Attention to detail, project management skills, good communication skills

Ingredion provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, we will work with the applicant to meet the job applicant's accommodation needs.

#Hybrid

We are an equal opportunity employer and value diversity at our company. Ingredion seeks to provide a work environment that is free from harassment and discrimination. We will not tolerate any form of discrimination based on race, color, religion, age, gender, gender identity, gender expression, national origin, ancestry, handicap or disability—mental or physical—marital status, sexual orientation, veteran status, disability resulting from military service, or any other classification protected by law (“protected classifications”). We are committed to establishing and maintaining a work environment where everyone is treated with dignity and respect.

Ingredion provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, we will work with the applicant to meet the job applicant's accommodation needs.

Ingredion uses AI-enabled tools to support parts of the recruitment process, including resume screening and interview scheduling. These tools help match candidate skills to job requirements and streamline communication. All AI-assisted decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws. By applying, you acknowledge that AI may be used to support your application journey.

Relocation Available

Yes, Within Country

Pay Range

$84,400.00-$112,533.33 Annual

This pay range is not a guarantee of compensation or salary. Final base salary will be determined based on several factors which may include but are not limited to responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data and applicable bargaining agreement (if any).

Incentive Compensation

As a part of the total compensation package, this role may be eligible for the Ingredion Annual Incentive Plan or a role-specific commission/bonus.

Benefits

• Full-time roles are eligible for our comprehensive benefits package which includes medical, dental and vision coverage as well as a 401(k) plan with an competitive company match.