Team Lead Hunting - Full Time

Bass Pro Shops; Harrisburg (Dauphin County); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company in outdoor retail is seeking a Team Lead for their Hunting department. The role involves supervising associates, ensuring excellent customer service, and achieving sales goals. Candidates should have retail experience and strong leadership skills, with a focus on creating a positive shopping environment.

Benefits

Discounts on retail merchandise

Health and retirement benefits

Qualifications

• 2 to 4 years of retail sales experience required.
• Supervisory experience is a plus.

Responsibilities

• Provides daily direction to department associates.
• Ensures a pleasant shopping experience for customers.
• Assists in staffing, training, and motivating associates.

Skills

Effective communication skills

Strong interpersonal skills

Ability to calculate discounts

Education

High School Diploma or equivalent

Tools

PC-based software

POS systems

Job description

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POSITION SUMMARY:

Under the supervision of the Group Sales or Department Manager, the Team Leader provides daily direction to associates in one of the store departments, including merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities.

ESSENTIAL FUNCTIONS:

1. Supports the GSM / DM in achieving Departmental Sales, Gross Margin, Inventory Shrinkage, and Payroll Goals.
2. Provides daily direction to department associates.
3. Prepares to-do / Task lists.
4. Executes merchandising directives and maintains plan-o-grams as set by the Corporate Office.
5. Ensures a pleasant shopping experience for customers.
6. Assists in staffing, training, scheduling, coaching, and motivating associates.
7. Resolves customer and associate issues with GSM / DM and HR Manager.
8. Maintains high personal customer service levels and conducts product knowledge training.
9. Coordinates special events, pricing, inventory, and displays.
10. Performs supervisory responsibilities in line with company policies and laws.
11. Provides excellent customer service by identifying needs and recommending products, promoting programs like CLUB Membership, VOC, and In-Store Pickup.
12. Performs other duties as assigned.

EXPERIENCE/QUALIFICATIONS:

• High School Diploma or equivalent required.
• 2 to 4 years of retail sales experience.
• Supervisory experience is a plus.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability to calculate discounts, commissions, and percentages.
• Ability to read and analyze reports.
• Effective communication skills with managers, staff, and customers.
• Ability to conduct meetings and presentations.
• Proficiency with PC-based software and POS systems.
• Strong interpersonal skills.

TRAVEL REQUIREMENTS:

N/A

PHYSICAL REQUIREMENTS:

• Constant standing and walking.
• Occasional use of ladders, stairs, and machinery.
• Ability to lift objects up to 20 pounds constantly, and occasionally up to 100 pounds with team lift.
• Work in confined spaces and noisy environments occasionally.

INDEPENDENT JUDGEMENT:

Performs duties within company policies, using judgment to adapt guidelines, analyze problems, and make recommendations affecting policies and procedures.

Full Time Benefits:

Enjoy discounts on retail merchandise, restaurants, resorts, and attractions, along with health and retirement benefits.

Bass Pro Shops is an equal opportunity employer. Reasonable accommodations are available for individuals with disabilities. Contact [e-mail] for assistance.