Team Lead – Guest Experience & Team Development

Harri; Collegeville (PA); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Early Wage Access

Health, Dental, Vision, Telemedicine,

401k enrollment with CAVA contribution

Paid sick leave, parental leave, and

Free CAVA meal for every shift worked

Job summary

CAVA is hiring Team Leaders to bring our mission, values, and guest-focused service to life in our restaurants. You will lead the team daily, promote a positive work environment, and deliver on commitments to guests.

You will train and develop Team Members, delegate routines, and ensure standards are executed while supporting training and development initiatives. This role is based on site and emphasizes hospitality and teamwork.

Qualifications

• Lead and support the restaurant team to deliver guest experiences.
• Coach and develop cross-training as the business grows.
• Oversee opening/closing, orders, inventory, and cash handling as needed.
• Uphold food safety practices and cleanliness standards.
• Model sound decision making and help resolve issues.
• Support shift deployment to ensure high levels of service.

Responsibilities

• Lead daily operations and promote a positive work environment.
• Collaborate with management to train and develop Team Members.
• Oversee routines and tasks to ensure standards are met.
• Oversee food safety and cleanliness initiatives across the team.

Skills

Team leadership

Customer service

Food safety

Job description

CAVA is hiring Team Leaders to bring our mission, values, and guest-focused service to life in our restaurants. You will lead the team daily, promote a positive work environment, and deliver on commitments to guests.

You will train and develop Team Members, delegate routines, and ensure standards are executed while supporting training and development initiatives. This role is based on site and emphasizes hospitality and teamwork.