Team Lead | Group Homes

Benchmark Human Services; Manchester (NH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401k with company match

Paid time off and sick time

Company paid life insurance

Mileage reimbursement

Tuition reimbursement

Flexible Spending Account (FSA)

Employee discounts with various vend

Advancement opportunities

Referral bonuses

Job summary

Benchmark Human Services is seeking a Team Lead to support individuals with IDD and behavioral health needs. The role includes DSP supervision, training, and ensuring safety and quality of services within residential programs.

The Team Lead will assist the Residential Manager, coordinate staffing, and help oversee documentation, health coordination, and crisis response. This is a frontline leadership position in our NH operations.

Qualifications

• High School Diploma or equivalent is required.
• Valid drivers license and access to a vehicle are required.
• Experience working with individuals with developmental disabilities is preferred.

Responsibilities

• Assist with DSP training, support, and supervision.
• Support program and house orientation functions.
• Support staff training and mentorship of new staff.
• Provide ongoing coaching and role modeling for staff.
• Assist with staff meetings and staffing schedules.
• Help manage documentation and regulatory compliance.
• Assist with medication and healthcare coordination.
• Ensure the individuals home is safe, clean and well-maintained.
• Monitor diet, meals, and monthly safety drills.
• Assist in crisis situations and report abuse or neglect immediately.

Skills

High school diploma or equivalent

Valid drivers license

Access to a vehicle

Experience with developmental disabil

Education

High School Diploma or equivalent

Job description

Description

Join Benchmark Human Services as a Team Lead to support individuals’ services, safety, and pursuit of their personal goals!

Benchmark has grown to become one of the most respected organizations in the country in the areas of intellectual and developmental disabilities (IDD) and behavioral health. Our dynamic, community based, high behavioral programs require strong leadership to run safely and successfully.

Since 1960, Benchmark has been empowering marginalized populations to see their potential. We are committed to realizing the full potential of EVERYONE – those we serve, our partners and vendors, and our employees, who bring our mission to life each day. We actively strive to be a workplace that honors the unique experiences of our employees. Benchmark believes we are stronger, better, more effective in our pursuits when we are diverse; when we are equitable; and when we create space for everyone to be their authentic selves.

The Team Lead will perform all the functions of a DSP and assists the Residential Manager in ensuring quality of services provided, health and safety of the individuals served, and DSP training, support, and supervision.

Benefits:

• Competitive wages based on experience
• Health, dental, and vision insurance.
• Referral Bonuses
• 401k with company match.
• Paid Time Off and Sick Time Pay.
• Company paid life insurance.
• Mileage reimbursement.
• Tuition reimbursement.
• Flexible Spending Account (FSA).
• Employee discounts with various vendors.
• Advancement opportunities.

Essential Functions and Responsibilities:

• Assist with DSP training, support, and supervision.
• Support of program and house specific orientation functions
• Support of staff training
• Mentorship of new staff during shadowing period
• Ongoing coaching and role modeling for staff
• Support of staff meetings
• Help develop and manage staffing schedule in accordance with Plan of Care.
• Assist with management of program and individual documentation as required
• Completion, collection, review, submission, and/or tracking of documentation
• Assist with individual medication and healthcare coordination functions
• Assist in finances
• Responsible for ensuring that the individual’s home is safe, clean and in good repair.
• Monitor proper diet, meal planning and shopping
• Ensure that monthly safety drills are conducted
• Assisting in crisis situations
• Must report any suspected abuse, neglect or exploitation immediately to supervisor or department head.

For a full and complete list, please contact HR.

Qualifications:

• High School Diploma or equivalent
• Valid Driver's License
• Access to a vehicle in good operating order + proof of auto insurance
• Experience working with individuals with developmental disabilities preferred

Benchmark Human Services is an EOE/AAP Employer. Veterans, women, and individuals with disabilities are encouraged to apply. Candidates selected for hire will be required to complete a background check in accordance with company policy and applicable laws.