Team Lead (Full-Time) - Bellevue, WA

Follett Corporation; Bellevue (WA); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a dynamic team at an established industry player where you will play a vital role in ensuring customer satisfaction and driving sales. This position involves collaborating with management to optimize store operations, training team members, and leading by example in a fast-paced retail environment. If you are passionate about customer service and enjoy working in a team-oriented atmosphere, this opportunity is perfect for you.

Qualifications

• Experience in customer service and retail environments.
• Ability to lead and train team members effectively.

Responsibilities

• Assist in receiving, pricing, and stocking merchandise.
• Act as leader on duty and respond to customer concerns.

Skills

Customer Service

Team Leadership

Training and Development

Job description

Position Overview

This position works closely with the Department Manager(s) or Store Manager to receive, price, and stock merchandise to meet the needs of the store's customers and drive sales and profits. Assist Team Members with completing the work within the store. Ensures all team members receive the appropriate training and education, including ongoing compliance training. Acts as leader on duty, responding to customer and team member concerns in the absence of the Store Manager, as well as opening and closing the store and ensuring all bookstore property and team members are safe and secure.

Additional Information

Follett Higher Education is a drug-free workplace environment.

Pay Range

$12.00-$24.33/hour