Team Lead (Full-Time)

Follett Corporation; Needham (MA); On-site; USD 17,000 - 34,000; Full time

Job summary

Follett Higher Education in Needham, MA is seeking a team-oriented individual to help receive, price, and stock merchandise while assisting customers and driving store profits.

The role supports training for team members, acts as leader on duty when managers are unavailable, and includes opening/closing duties to keep the store safe and secure for customers and staff. Flexible schedules, including evenings and weekends, are required.

Qualifications

• 1-3 years of relevant experience.
• Able to stand/walk for extended periods and lift 25-50 pounds.
• Basic computer skills, including creating/saving documents and emailing.
• Willingness to work a flexible schedule, including evenings and weekends.

Responsibilities

• Receive, price, and stock merchandise to meet store needs and drive sales.
• Assist team members with completing daily work and training as needed.
• Act as leader on duty, addressing customer and team concerns in absence of Store Manager.
• Open and close the store, ensuring safety and security of store property and staff.

Skills

Customer service

Sales support

Basic computer skills

Education

Associate's degree or equivalent preferred

Job description

Position Overview

This position works closely with the Department Manager(s) or Store Manager to receive, price, and stock merchandise to meet the needs of the store's customers and drive sales and profits. Assist Team Members with completing the work within the store. Ensures all team members receive the appropriate training and education, including ongoing compliance training. Acts as leader on duty, responding to customer and team member concerns in the absence of the Store Manager, as well as opening and closing the store and ensuring all bookstore property and team members are safe and secure.

Follett Higher Education is a drug-free workplace environment.

Follett Higher Education is a drug-free workplace environment.

Pay Range

$12.00-$24.33/hour

• 1-3 years of relevant experience.
• Associate's Degree or equivalent preferred.
• Able to consistently walk and stand, lift 25-50 pounds, and move merchandise using proper equipment.
• Basic computer skills, including the ability to create and save text documents and to create and send emails.
• Willingness to work a flexible schedule, including evening and weekend hours.