Team Lead Fulfillment Nights/Days - Operations

Fanatics Collectibles

Waxahachie (TX)

On-site

USD 60,000 - 90,000

Full time

14 days+

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Job summary

Fanatics Commerce in Waxahachie, TX is seeking a Warehouse Team Lead to guide a 10–25 person team across receiving, pick/pack, shipping, and inventory control. You will own daily execution, ensure stock accuracy, maintain safety standards, and partner with warehouse leadership to drive continuous improvement.

You will use the WMS and RF scanning tools, monitor order fulfillment, and coach teammates on Fanatics’ values in a fast-paced environment.

Qualifications

Minimum 3 years of warehouse experience.
Proven ability to lead frontline warehouse associates in a fast-paced environment.
Strong verbal and written communication in English.
Proficient with Warehouse Management System (WMS) and RF scanning equipment.
Ability to regularly lift up to 50 pounds.
Willing to work on-site in Waxahachie, TX.

Responsibilities

Lead, mentor, and direct a team of 10–25 warehouse associates across receiving, pick/pack, shipping, and inventory control.
Ensure daily operational execution with stock movement accuracy and on-time order fulfillment.
Oversee receiving, unloading, put-away, order picking, packing and shipping processes.
Monitor safety and enforce company standards across all warehouse activities.
Collaborate with warehouse leadership to drive continuous improvement and efficiency.

Skills

Team leadership

RF scanning

WMS

Communication

Safety

Heavy lifting

Tools

RF guns

PC-based programs

Job description

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world’s most iconic sports properties.

At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset.

At Fanatics, we bring our BOLD Leadership Principles to life every day—building championship teams, obsessing over fans, acting with limitless entrepreneurial spirit, and delivering with a determined and relentless mindset.

As we continue to scale our global platform, the Warehouse Team Lead will play a critical role in driving daily warehouse operations, order fulfillment accuracy, and frontline team performance.

ROLE OVERVIEW

The Warehouse Team Lead is responsible for leading, mentoring, and directing a team of 10–25 warehouse associates across functions including receiving, pick and pack, shipping, and inventory control. This role oversees daily operational execution — ensuring accuracy in stock movement, adherence to safety protocols, and on-time order fulfillment — while partnering with warehouse leadership to drive continuous improvement. The Warehouse Team Lead delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights.

HOW WILL YOU DRIVE IMPACT

Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes.

Team & Leadership Impact (Build Championship Teams)

Cross-Functional Leadership

Partner with Shift and Department Managers to align workflow priorities, capacity planning, and process improvement initiatives across warehouse functions.
Serve as a point of escalation for material needs, inventory issues, and process barriers, coordinating resolution across teams and departments.

People Leadership

Lead, mentor, and coach warehouse associates in standard operating procedures, performance expectations, and Fanatics’ Core Values, supporting both new hire onboarding and ongoing skill development.
Oversee and support a team of 10–25 associates, assigning tasks, directing workflow, and recognizing individual and team performance to foster a high-performing culture.

Fan & Customer Impact (Obsessed with Fans)

Monitor picking, packing, labeling, and palletizing processes to ensure orders are fulfilled accurately and on time, directly supporting the end fan experience.
Oversee preparation of shipping documents and coordination with carriers to ensure seamless, timely delivery of officially licensed merchandise to fans worldwide.
Supervise receiving, unloading, and put-away of stock to maintain inventory accuracy and readiness for order fulfillment.
Reinforce high standards of accuracy and quality across all warehouse activities, ensuring fans receive the right product in the right condition.

Innovation & Problem Solving (Limitless Entrepreneurial Spirit)

Ensure proper and proficient use of the Warehouse Management System (WMS) and RF scanning equipment to maintain real-time inventory visibility and operational efficiency.
Identify and elevate process barriers or workflow inefficiencies, contributing to continuous improvement initiatives alongside warehouse leadership.
Support planning for future capacity requirements by surfacing operational data, trends, and frontline observations to management.
Leverage digital tools and reporting systems to maintain accurate documentation of stock movements, receivables, and workflow metrics.

Ownership & Execution (Determined & Relentless Mindset)

Take ownership of daily operational targets, prioritizing orders and directing workflow to consistently meet delivery timelines without step-by-step direction.
Promote and enforce company health and safety practices across all warehouse activities, ensuring full compliance at all times.
Maintain accurate reporting and documentation of inventory, stock movements, and production metrics to support operational transparency.
Adhere to and model Fanatics’ Code of Conduct and Core Values, holding the team accountable to consistent standards of performance and conduct.

AI & DIGITAL CAPABILITY

We are building a future-ready organization. This role is expected to:

Apply AI and technology to improve efficiency, quality, and outcomes
Use data and digital tools to inform decisions and enhance performance
Demonstrate curiosity and adaptability in adopting new technologies and ways of working
Contribute to a culture of innovation and continuous improvement

CAPABILITIES & EXPERIENCE YOU BRING

Required Qualifications

Minimum 3 years of warehouse experience, with demonstrated knowledge of receiving, inventory control, pick and pack, and shipping operations.
Proven ability to lead, direct, and motivate a team of frontline warehouse associates in a fast-paced, high-volume environment.
Strong verbal and written communication skills in English, with the ability to clearly convey instructions, expectations, and feedback.
Proficiency operating computerized scanning equipment (RF guns), Warehouse Management Systems (WMS), and PC-based programs.
Strong organizational skills with the ability to prioritize tasks, manage workflow, and meet time-sensitive delivery requirements.
Demonstrated problem-solving ability and initiative, with the drive to identify and address operational challenges independently.
Ability to regularly lift and move up to 50 pounds, and occasionally team-lift objects up to 75 pounds; must be able to remain on feet for up to 8–10 hours per shift.

Preferred Qualifications

Minimum 1 year of prior Team Lead or supervisory experience in a warehouse or distribution center environment.

WORK LOCATION

Select the option below that matches this role, delete the other two, and fill in every highlighted field before posting.

On-site: Your work location will be onsite in Waxahachie, TX

At Fanatics, we operate with a BOLD mindset—We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined & Relentless Mindset. If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.

ABOUT US

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

ABOUT THE TEAM

Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, www.fanatics.com.

Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).

At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do: