Team Lead, Food Service - Full Time, Days/Evenings (Bethlehem Campus)

St. Luke’s University Health Network; Bethlehem (Northampton County); On-site; USD 40,000 - 60,000; Full time

Job summary

St. Luke’s University Health Network in Bethlehem, PA seeks a Food Service Supervisor to lead tray line, cafeteria, patient service and sanitation teams.

You will schedule staff, monitor performance, and ensure compliance with department policies. Responsibilities include ensuring serving equipment and temperatures meet standards, coordinating special diets, approving substitutions, and maintaining timely, orderly meal service while upholding safety and sanitation.

Qualifications

• Previous supervisory experience in a food service environment.
• High School graduate or equivalent preferred.
• St. Luke's is an Equal Opportunity Employer.

Responsibilities

• Assigns personnel to cover tray line, cafeteria, patient services and sanitation.
• Covers shorthanded areas using the least expensive method within guidelines.
• Documents late, excused/unexcused absences, and performance problems.
• Monitors the performance of Food and Nutrition Services staff.
• Ensures serving equipment functions properly and temperatures meet standards; stations stocked.
• Approves substitutions and ensures special diet items are prepared, presented and labeled.
• Oversees meal service to ensure timely, orderly, attractive service.
• Maintains sanitation and restocking between shifts.

Skills

Supervisory experience

Food service knowledge

Staff scheduling

Education

High School graduate or equivalent

Job description

SCHEDULE

Required to work every other weekend & holiday.

JOB DUTIES AND RESPONSIBILITIES

• Assigns personnel so that all essential tray line, cafeteria, patient service and sanitation positions are covered with properly trained personnel.
• Covers shorthanded areas by the least expensive method within established guidelines.
• Documents late, excused/unexcused absences, and performance problems.
• Monitors the performance of Food and Nutrition Services staff.
• Corrects problems that arise.
• Demonstrates a thorough understanding to department, policies, and procedures and makes recommendations for corrective actions when necessary.
• Completes the pre-service checklist assuring that all serving equipment is functioning properly, all food item temperatures comply with department standards and that each station is stocked well enough to complete the meals service in progress.
• Ensures that all special orders and special diet items are prepared, present, portioned properly, and labeled.
• Approves substitutions when necessary.
• Monitors the entire meal service and ensures that food is served properly, attractively, in order, and delivered in a timely fashion.
• Returns unacceptable food to production.
• Checks all tray line and cafeteria stations to ensure that they are cleaned and sanitized before employees go on break, and again before they leave.
• Ensures that all dishes and utensils are cleaned, sanitized, and properly re-stocked in time for the next meal service deadline.

PHYSICAL AND SENSORY REQUIREMENTS

Walking for up to 7 hours, 30 minutes at a time; sitting for up to 1 hour at a time and standing up to 1 ½ hours for 30 minutes at a time. Frequently uses handling and occasionally twisting/turning, lifting (1-50 lb.), carrying (1-50 lb.), pushing (1-50 lb.), and pulling (1-50 lb.). When performing essential functions, occasionally involves with stooping/bending, climbing, reaching above shoulder level. Employee must have the ability to hear normal conversation, have general vision, far vision, and peripheral vision.

EDUCATION

High School graduate or equivalent preferred.

TRAINING AND EXPERIENCE

Previous supervisory experience in a food service environment, preferred but not necessary.

St. Luke's University Health Network is an Equal Opportunity Employer.

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

Founded in 1872, St. Luke’s University Health Network (SLUHN) is a fully integrated, regional, non-profit network of more than 23,000 employees providing services at 16 campuses and 350+ outpatient sites. With annual net revenue in excess of $4 billion, the Network’s service area includes 11 counties in two states: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey. St. Luke’s hospitals operate the largest network of trauma centers in Pennsylvania, with the Bethlehem Campus being home to St. Luke’s Children’s Hospital. SLUHN is the only Lehigh Valley-based health care system to earn Medicare’s five-star ratings (the highest) for quality, efficiency and patient satisfaction. It is both a Leapfrog Group and Healthgrades Top Hospital and a Newsweek World’s Best Hospital. The Network’s flagship University Hospital has earned the 100 Top Major Teaching Hospital designation from Premier 13 times total and eleven years in a row, including in 2023 when it was identified as THE #4 TEACHING HOSPITAL IN THE COUNTRY. In 2021, St. Luke’s was identified as one of the 15 Top Health Systems nationally. St. Luke’s is the ONLY health care institution in the Lehigh Valley to be named a Top Workplace regionally repeating the exclusive honor for the third year in a row. Also, for the third straight year, St. Luke’s has been a Top Workplaces in the Philadelphia Region by the Philadelphia Inquirer, ranking 9th in the large employer category for 2025 and the only health care system in PA to receive this award. In 2025, St. Luke’s was recognized as a national Top Workplaces by USA Today, three years in a row, including the 3rd best health care system in the nation in 2023 and 2024. Lastly, in 2025, St. Luke’s was named a Top Workplace in New Jersey for the third year in a row.

Learn More Here.