Team Lead - Fast-Paced Service, Flexible Hours

GetJobSmart; Buffalo (NY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Job summary

Pioneer National LLC in Buffalo, NY is hiring a full-time Shift Leader to oversee daily operations and manage a team to meet production targets. The role emphasizes strong leadership, effective communication, and adherence to health and safety standards.

You will coordinate schedules, train staff, resolve issues, and report on team performance while promoting teamwork and a positive work environment in a dynamic team setting.

Qualifications

• Proven experience as a Shift Leader or similar supervisory role.
• Strong leadership and communication skills.
• Excellent organizational and problem-solving abilities.
• Knowledge of health and safety regulations.
• Experience in a fast-paced, service-oriented environment is a plus.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• High school diploma or equivalent; some college or relevant training may be beneficial.

Responsibilities

• Lead and mentor your team, fostering a positive and productive work environment.
• Coordinate schedules, ensuring adequate staffing levels and efficient service delivery.
• Monitor and report on team performance, identifying areas for improvement.
• Resolve conflicts and address employee concerns, maintaining a harmonious team dynamic.
• Stay updated with industry trends and best practices, implementing improvements where necessary.
• Ensure all health and safety regulations are adhered to, creating a safe working environment.
• Communicate effectively with management and other departments to ensure smooth operations.
• Promote and uphold the company's values and culture.

Skills

Leadership

Communication

Problem-solving

Team management

Time management

Education

High school diploma or equivalent

Some college or relevant training

Job description

Pioneer National LLC in Buffalo, NY is hiring a full-time Shift Leader to oversee daily operations and manage a team to meet production targets. The role emphasizes strong leadership, effective communication, and adherence to health and safety standards.

You will coordinate schedules, train staff, resolve issues, and report on team performance while promoting teamwork and a positive work environment in a dynamic team setting.