Team Lead - Data Operations

Veeva Systems; United States; Remote; USD 80,000 - 130,000; Full time

Job summary

An established industry player is seeking a dynamic Team Lead to oversee a large remote team focused on data operations. This role emphasizes leadership, process design, and efficiency improvements, making a significant impact on research and patient outcomes. The ideal candidate will thrive in a flexible work environment, leading a diverse team while fostering autonomy and collaboration. With a commitment to employee success and a vibrant company culture, this position offers a unique opportunity to drive meaningful change in the life sciences industry.

Benefits

Diverse and international workspace

Life insurance

Charity bonus

Pension bonus

Fitness reimbursement

Qualifications

• 3+ years of extensive people leadership experience required.
• Proven knowledge in business process design and optimization.

Responsibilities

• Lead a remote team of 50+ freelancers in data operations.
• Implement quality and efficiency projects to improve processes.

Skills

People Leadership

Business Process Design

Process Management

Analytical Skills

Communication Skills

Education

Degree in Life Sciences

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry , committed to making a positive impact on its customers, employees, and communities.

The Role

Veeva Link’s vision is to build connected data applications that improve research and patient outcomes.

As a Team Lead for one of our Data Operations teams, you will lead a remote team of 50+ freelancers who do rule-based web research. You will design business processes and drive process improvements as well as technology improvements.

You plan and control these business processes and support their execution by removing barriers for your team members. Your primary focus is to improve process efficiency and reduce defects. As a first-line manager and servant leader, you deliver operational metrics associated with your process and results while keeping your team engaged.

To thrive in your role, you are highly motivated to lead and have a “can do” attitude. You are results-oriented, analytical, organized, and socially skilled. You communicate effectively with managers, analysts, and researchers.

The ideal candidate for this role has a strong interest in people management, a process-oriented mindset, and an excellent work ethic. Whether you choose to work at home or in one of our offices, you enjoy working with autonomy and in an international environment. We have a great remote working culture where people work hard, have fun, and grow.

What You'll Do

• Lead a team with a headcount of 50+
• Implement impactful quality and efficiency projects
• Build a dynamic, proactive, and high-performing team
• Own your team’s KPIs and its performance
• Collaborate with the engineering teams on process automation
• Escalate all risks and incidents early and unambiguously

Requirements

• Extensive people leadership experience (3+ years)
• Proven knowledge of business process design, management, and optimization
• 3+ year working experience
• Comfortable working remotely in an international environment

Nice to Have

• Connection with life sciences (education or professional experience)

Perks & Benefits

• Opportunity to work in a diverse and international workspace
• Life insurance
• Charity bonus
• Pension bonus
• Fitness reimbursement

#RemotePortugal

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.

If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [e-mail] .