Team Lead, Consulting

Infor; United States; Remote; USD 128,000 - 138,000; Full time

Job summary

Infor is seeking a Team Lead for its consulting practice in hospitality software. The ideal candidate will manage a team, conduct training, and support software implementation across North America. This role demands a blend of supervisory experience and strong skills in client communication and software training.

Qualifications

• Experience with managing teams of up to 10 people.
• Background in delivering presentations and training.
• Knowledge of hotel management operations.

Responsibilities

• Manage on-site training and installation of hospitality software.
• Conduct training courses using Infor training documentation.
• Provide on-site support during software installation go-live.

Skills

Supervisory experience

Client communication

Software application training

Tools

Microsoft Windows Operating Systems

Microsoft Word

Microsoft Excel

Job description

Join to apply for the Team Lead, Consulting role at Infor

Join to apply for the Team Lead, Consulting role at Infor

Get AI-powered advice on this job and more exclusive features.

Our growing hospitality software consulting organization is looking for a Team Lead of Application Consultants for our North America consulting practice. This role is a supervisory role, representing Infor's commitment to training and product support while collaborating with professional services and support personnel to ensure a quality product and service delivery.

A Day in the Life Typically Includes:

* Manage all aspects of on-site training and installation of Infor's hospitality property management software application and possibly other hospitality products.
* Conduct standardized training courses using Infor training documentation.
* Provide on-site transitional support of software installation go-live.
* Provide feedback to customer and Infor on training participants’ progress.
* Provide timely communication of project status to customer and Infor.
* Maintain superior product knowledge and complete product competency certification.
* Monitor your team members' utilization.
* Mentor/Coach your team.

Basic Qualifications:

* Supervisory or managerial experience with up to 10 team members.
* Experience with delivering presentations, both internal and external.
* Experience in hotel management.
* Experience including housekeeping, accounting, revenue management and/or operations.
* Experience with PC operations, Microsoft Windows Operating Systems, and Microsoft Word and Excel applications.
* Must hold or obtain a valid U.S. passport for potential international travel.
* Ability to travel, as required.

Preferred Qualifications:

* Software application training experience.
* Resort and gaming operations experience.
* Experience with Windows OS, and Microsoft SQL.
* Bilingual in English/Spanish/French.

Location: US Remote (Dallas, TX and Alpharetta, GA)

About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
For more information visit www.infor.com

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called [1] Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

At Infor we value your privacy that’s why we created a policy that you can read [2] here.


References

Visible links
1. https://www.kochind.com/about/business-philosophy
2. https://www.infor.com/about/privacy

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Consulting

• Industries

  Software Development

Referrals increase your chances of interviewing at Infor by 2x

Sign in to set job alerts for “Team Lead” roles.

United States $128,000.00-$138,000.00 9 hours ago

Associate Manager, Customer Success- MM / SMB

United States $76,600.00-$122,400.00 17 hours ago

Roseville, CA $125,000.00-$135,000.00 1 hour ago

Jamaica, NY $200,000.00-$250,000.00 1 day ago

Orlando, FL $200,000.00-$250,000.00 9 hours ago

Healthcare Enrollment Operations Manager

Jacksonville, FL $200,000.00-$250,000.00 9 hours ago

North Bergen, NJ $200,000.00-$250,000.00 1 day ago

Paterson, NJ $200,000.00-$250,000.00 1 day ago

East Hartford, CT $200,000.00-$250,000.00 1 day ago

New Rochelle, NY $200,000.00-$250,000.00 1 day ago

Atlanta, GA $200,000.00-$250,000.00 9 hours ago

Hartford, CT $200,000.00-$250,000.00 1 day ago

Scranton, PA $200,000.00-$250,000.00 1 day ago

Athens, GA $200,000.00-$250,000.00 9 hours ago

Minneapolis–Saint Paul, WI $200,000.00-$250,000.00 9 hours ago

United States $200,000.00-$250,000.00 9 hours ago

Nashville, TN $200,000.00-$250,000.00 9 hours ago

Charleston, SC $200,000.00-$250,000.00 9 hours ago

Grand Rapids, MI $200,000.00-$250,000.00 9 hours ago

Louisville, KY $200,000.00-$250,000.00 9 hours ago

Allentown, PA $200,000.00-$250,000.00 1 day ago

Brentwood, NY $200,000.00-$250,000.00 1 day ago

United States $93,600.00-$149,400.00 17 hours ago

United States $65,000.00-$85,000.00 29 minutes ago

Milwaukee, WI $200,000.00-$250,000.00 9 hours ago

Chicago, IL $200,000.00-$250,000.00 9 hours ago

Columbia, SC $200,000.00-$250,000.00 9 hours ago

Knoxville, TN $200,000.00-$250,000.00 9 hours ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.