Team Lead - Chicago Loop

Protein Bar; Chicago (IL); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Health, vision and dental insurance after one year

Paid vacation and sick days

Free meals and discounts on snacks

Pet insurance after one year

Engaging and supportive environment

Job summary

A vibrant restaurant chain in Chicago seeks a Team Leader to oversee daily operations, ensuring exceptional guest experiences and team morale. Responsibilities include managing shifts, maintaining food quality and cleanliness, and effectively communicating with customers. Candidates should be at least 18 years old with prior shift management experience. The position offers a competitive hourly wage, health benefits after one year, and a supportive work environment without late nights.

Qualifications

• At least 18 years of age.
• 1-2 years of shift management experience.
• Clear and professional demeanor.

Responsibilities

• Ensure effective restaurant operations in absence of management.
• Maintain top quality food and beverages while ensuring cleanliness.
• Engage customers and develop relationships.

Skills

Strong guest service

Hospitality skills

Multi-tasking

Organizational skills

Strong communication

Job description

At Protein Bar & Kitchen we believe in people. We’re dedicated to the pursuit of powerful food and personal fulfillment. We’re passionately supportive of our guests and their lifestyles. We’re influencers, but we come by it honestly.

It’s simple: we serve the food we’d always wanted. We believe that good-for-you isn’t good enough when it doesn’t taste great. We believe you can be a knowledgeable, passionate foodie and still approachable. We like to laugh, and why not?

We believe in the power of protein, and its importance to growth. Above all, we work hard and believe in each other - in our collective passion and potential. We aim to support each other on individual journeys and strive not just to feed, but to nourish.

Responsibilities

As the Team Leader at Protein Bar & Kitchen, you are responsible for the daily operations at your store. In the absence of the General Manager or Assistant General Manager, the Team Leader duties include ensuring effective restaurant operations, providing top quality food and beverages while maintaining strong cleanliness standards, running great shifts by following standards, controlling labor and COGS, and ensuring guest satisfaction. The goal of Protein Bar & Kitchen is to identify and exceed objectives in driving sales, maintaining food and labor costs, developing your team, running a great restaurant and serving our customers.

Providing the highest possible level of hospitality, quality and value to the customer

Engaging customers and developing relationships, contacts, and networking

Maintaining a positive morale among the team members, providing direction, and delegating effectively

Foreseeing, identifying, and resolving any potential issues or problems throughout the shift

Work the line/different positions as needed throughout the shift

Preparing high quality products consistently adhering to set standards and recipes

Invested in you. Training programs to help you hone your skills and grow within PBK

We've got your back. Tips included (pay rate could be up to $20), Full health, vision and dental insurance after one year

All about balance. Work/life balance, with paid vacation and sick days

Deals & discounts. Free meals and discounts on all your favorite snacks

Four Legged Friends. Protect your furry family members with pet insurance after one year

Culture. Awesome new friends, engaging and supportive environment

Competitive hourly wage

Great working conditions -- no late nights and no liquor, steam tables or deep fryers

Requirements

At least 18 years of age

At least 1 or 2 years of Shift Manager exprience

Clear and professional demeanor

Ability to communicate clearly and effectively

Ability to multi-task, organize and prioritize with efficiency

Initiative, drive and a self-starting work ethic

Detail orientated, efficient, and organized

Strong guest service and hospitality skills

Passion for nutrition and active lifestyle a major plus

Essential Physical Functions

Ability to work up to 40 hours per week

Ability to stand/walk 5-8 hours per shift

Must be able to lift up to 50 pounds frequently

Required to frequently reach, bend, stoop, and carry

Must be able to work in both warm and cool environments; indoors and outdoors

Must be able to tolerate potential exposure to allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish