Team Lead - Caps 1st shift

integer; Town of Alden (NY); On-site; USD 33,000 - 48,000; Full time

Job summary

Integer is seeking a Manufacturing Support Associate to help the production team achieve its goals and meet customer quality requirements. You will support daily operations, escalate issues to the supervisor, engage the team, and drive continuous improvement across the area.

You will lead morning huddles, participate in audits, and coordinate cross-training while promoting safety, quality, and teamwork within a diverse, respectful environment.

Qualifications

• High School diploma or equivalent (e.g. GED).
• Associate degree in a Technical or Business-related field preferred.
• Experience performing all jobs in the area supported.

Responsibilities

• Provide support to the manufacturing team in achieving its production goals and customer quality requirements.
• Monitor and escalate issues to the production supervisor; engage the team; drive continuous improvement; perform supporting tasks to allow operators to focus on main tasks.
• Adhere to Integer's Values and safety, environmental, security and quality requirements including QMS, FDA regulations, and operating procedures.
• Act as a liaison between team members and the production supervisor to align resources and support associates in achieving Safety, Quality, Delivery, Cost, Inventory and People goals.
• Perform audits including 5S, Safety, Quality, and Standardized Work to ensure adherence to policies and procedures.
• Support the team by walking the floor, addressing questions, resolving issues, and escalating concerns to the Supervisor or relevant team member.
• Perform predefined non-cyclic work to support operators (paperwork, model change prep, quality checks, material movement).
• Participate in workshops focused on continuous improvement of current processes and new product development programs.
• Lead morning huddles and communicate with associates.
• Engage team members in structured problem solving to identify countermeasures, resolve issues, and improve area performance.
• Have working knowledge of jobs and equipment to step in for emergencies and implement countermeasures.
• Coordinate cross-training plans for associates.
• Promote diversity, inclusion, open communication and trust.
• Coordinate shift change discussions; collect data for production boards.
• Participate in daily production board meetings, explain area performance, and create shift summaries for the next shift.
• Work with Supervisor and production planning to follow schedules and assign staff based on training and experience.
• Perform other duties as required.

Skills

Motivate others

Teamwork

Leadership mindset

Passion for excellence

Communication skills

Computer literacy

Education

High School diploma or equivalent

Associate degree preferred

Tools

Computers

Job description

By living according to a common set of values, we create a culture that unifies, embraces the uniqueness we all bring to the company, and positions Integer for long-term success.

At Integer, our values are embedded in everything we do.

Customer

We focus on our customers' success

Innovation

We create better solutions

Collaboration

We create success together

Inclusion

We always interact with others respectfully

Candor

We are open and honest with one another

Integrity

We do the right things and do things right

Who we are:

Integer is a global organization providing innovative, high-quality technologies and manufacturing to Medical Device OEM's to enhance the lives of patients worldwide. Our two major business lines are as a Medical Device Outsourcer (including the businesses of Cardiac & Vascular, Cardiac Rhythm Management & Neuromodulation, and Power Solutions) and a provider of high-end, niche batteries (the business of Electrochem) for specialized applications in the energy, military, and environmental markets. We are guided by our six values, including Customer, Innovation, Collaboration, Inclusion, Candor, and Integrity. Working at Integer means you are part of a team passionately pursuing excellence in all that we do and always reaching for the next great achievement.

What you will do in this role:

The primary purpose of this role is to provide support to the manufacturing team in achieving its production goals and customer quality requirements. This includes monitoring and escalating any issues to the production supervisor, engaging the team, helping drive to continuous improvement within the area, and performing supporting tasks to allow the operators to focus on their main tasks.

Adhere to Integer's Values and all safety, environmental, security and quality requirements including, but not limited to: Quality Management Systems (QMS), Safety, Environmental and Security Management Systems, U.S. Food and Drug Administration (FDA) regulations, company policies and operating procedures, and other regulatory requirements.

Act as a liaison between team members and the production supervisor to align resources and support associates in the most efficient and effective manner to achieve Safety, Quality, Delivery, Cost and Inventory, and People performance goals.

Perform audits including 5S, Safety, Quality, and Standardized Work to ensure associates adhere to Integer policies and procedures.

Support the team by walking the floor, addressing questions, resolving issues, and escalating concerns to the Supervisor or appropriate support team member.

Perform predefined non-cyclic work to support the operators' capability to perform their tasks like paperwork, model change prep, quality checks, material movement within the area

Participate in workshops focused on continuous improvement of current processes and new product development programs.

Leading morning huddles and communicates with associates.

Actively listen and seek opportunities to engage team members in structured problem solving to identify countermeasures, resolve issues, and make improvements in the area.

Have working knowledge of jobs and equipment to step-in for emergencies and implement countermeasures.

Coordinate cross-training plans for associates.

Promote an environment of diversity, inclusion, open communication and trust.

Coordinate shift change discussions; identifies resource needs and alignment; collects data for production boards.

Participate in daily production board meetings, explains area performance results, and identifies causes of misses. Creates shift summaries/logs for next shift to ensure smooth transition.

Work in conjunction with Supervisor and production planning to follow production schedules and assign staff to jobs based on training and experience.

Performs other duties as required.

How you will be measured:

Assist the manufacturing team in achieving its annual goals for safety, quality, delivery, cost, and inventory

Live the Integer Values through leading by example

People - Supports engagement initiatives of the team. Communicates with tact and diplomacy to exchange ideas.

What sets you apart:

Minimum Education:

High School diploma or equivalent (e.g. GED)

Associate degree in a Technical or Business-related field, preferred

Minimum Experience:

Experience and proven capability in performing all the jobs in the area being supported

Specialized Knowledge & Special Skills:

Ability to motivate others

Possess the spirit of teamwork and cooperation and the desire to lead

Passion for excellence

Action orientation

Possess good written and oral communication skills

Experience and comfort using computers.

Salary $23.80- $34.90

Our total rewards program is designed to attract, retain, and motivate associates to contribute to Integer's success. Our compensation program includes base wages, a cash-based incentive program supporting our pay-for-performance philosophy, overtime pay, shift differentials, and cal