Team Lead - Admitting/Registration

Maury Regional Health; Mission (KS); On-site; USD 42,000 - 64,000; Full time

Job summary

Maury Regional Health is seeking a Patient Access Registration Team Lead at Maury Regional Medical Center. This full-time role provides on-the-floor leadership and real-time operational support to registration staff, ensuring a patient-centered and accurate registration process.

The Team Lead will monitor workflow, assist with complex registrations, and coach staff during shifts, serving as a key liaison to improve operational efficiency and service quality.

Qualifications

• High School/GED required.
• 2 years experience in scheduling, pre-certification, and medical terminology.
• 2 years related experience preferred.
• Leadership experience preferred.

Responsibilities

• Provide on-the-floor leadership and real-time operational support to registration staff.
• Monitor workflow, assist with complex registrations, and coach staff during shifts.
• Serve as a liaison between frontline staff and the Registration Supervisor, communicating needs and improvement opportunities.

Skills

Scheduling

Medical terminology

Customer service

Leadership

Education

High School/GED

Tools

Registration systems

Job description

Maury Regional:Main Campus | Clerical/Administrative | Full-Time

Description

LOCATION: Maury Regional Medical Center

SHIFT: Full-Time,4-10 hr. shifts (11am - 9:30pm),rotating shifts every 2 weeks

MAURY REGIONAL HEALTH:

At Maury Regional Health, patients are at the heart of everything we do. We're committed to clinical excellence and compassionate care, offering exceptional service. As a top-rated organization, we foster an inclusive, collaborative work environment where innovation and patient care lead the way.

ABOUT THE UNIT:

The Patient Access Registration Team Lead provides on-the-floor leadership, real-time operational support, and guidance to registration staff. As the first level of leadership support, the Team Lead is responsible for monitoring workflow, assisting with complex registrations, coaching staff during shifts, and ensuring a patient-centered, accurate, and efficient registration process. This role acts as a key liaison between frontline staff and the Registration Supervisor, communicating operational needs, issues, and improvement opportunities.

JOB REQUIREMENTS:

• High School/ GED Required
• 2 Years Prior scheduling, pre-cert, & medical terminology. Excellent business judgemnt & customer service skills Required
• 2 Years Related Experience Preferred
• Leadership Experience Preferred

WHY MAURY:

• 2026 Great Place to Work
• Educational Assistance, Tuition Reimbursement & Career Advancement Navigation Opportunities

MISSION:Clinical excellence. Compassionate care. Every patient. Every day.

VISION:To be the trusted choice for health and wellness in southern Middle Tennessee by delivering a safe, seamless and patient-centered experience.

VALUES:

W – Wholeness: Wellness-centered care of mind, body & spirit for our patients & health care team.
E–Empathy : Understanding the feelings of others as we walk with them on their path to wellness.

C–Community: Creating relationships, connections & trust.
A–Advocacy: Defending the rights of all to be heard.
R–Respect: Treating everyone with dignity & respect.
E–Engagement: Actively involving all stakeholders in creating better health outcomes for southern Middle Tennessee

STRATEGIC ANCHORS:

• Quality patient care
• Highly effective teams
• Stewardship of resources
• Innovative culture

Maury Regional Health is committed to the principles of Equal Employment Opportunity in all aspects of the employer/employee relationship. Maury Regional Health grants equal employment opportunities to all qualified persons without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origins (including ancestry), genetic information, disability, age, military/national guard/veteran status, sexual orientation, gender identity, or gender expression, or other status protected by state or federal law. Statements made by applicants for employment on this application form will be checked for accuracy. Maury Regional Health campuses are tobacco-free. All tobacco use is prohibited.