Team Lead

Ace Hardware Corporation; Washington (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Beyond Hardware

Career Growth

Job summary

At Nena Ace Hardware, we value teamwork, integrity, and delivering great customer experiences. As a Team Lead you will be the go-to person in the absence of key store management, guiding the team and upholding our standards to Amaze Every Customer Every Time.

Responsibilities include opening and/or closing the store per schedule, directing store operations, resolving employee and customer issues, and championing safety.

Qualifications

• High School diploma or GED preferred.
• 6 months to 1 year of retail experience.
• Proficiency with computer systems and related software.
• Strong data analysis and record-keeping skills.
• Initiative, responsibility, and thorough execution of tasks.
• Ability to interact effectively with staff at all levels of the organization.

Responsibilities

• Leader on Duty: Open and/or close the store and act as Manager on Duty when needed.
• Store Operations: Direct the store team, follow policies, manage merch receiving, cash handling, and inventory.
• Issue Resolution: Address and report employee, customer, or product issues during shifts.
• Safety Champion: Enforce safety policies and lead by example.

Skills

Retail experience

Customer service

Computer proficiency

Data analysis

Initiative

Team interaction

Education

High School diploma or GED

GED preferred

Job description

Join Our Retail Leadership Team at Nena Ace Hardware!

Exciting Opportunity for Career Growth and Development

Retail leadership experience may qualify you for this fantastic opportunity! At Nena Ace Hardware, we pride ourselves on our friendly atmosphere, competitive wages, and unwavering commitment to excellence. Join us for a fulfilling career with endless possibilities.

Position Summary

At Nena Ace Hardware, our mission is simple: Amaze Every Customer Every Time. As a Team Lead, you will play a crucial role in upholding our Core Values and ensuring seamless store operations. You will be the go-to person in the absence of key store management, guiding our team and creating memorable customer experiences.

Essential Duties and Responsibilities

• Leader on Duty: Open and/or close the store as per schedule, and confidently take charge as the "Manager on Duty" when management staff is unavailable.
• Store Operations: Direct the store team, follow company policies and procedures, manage merchandise receiving, handle cash register transactions, reconcile daily cash, and maintain inventory control.
• Issue Resolution: Address and report any employee, customer, or product issues that arise during your shift.
• Safety Champion: Enforce safety policies and procedures, leading by example to create a safe and secure environment.

Required Knowledge, Skills, and Abilities

• High School diploma or General Equivalency Diploma (GED) preferred.
• Minimum of 6 months to 1 year of retail experience.
• Proficiency in computer systems and related software.
• Strong data analysis and record-keeping skills.
• Initiative, responsibility, and thorough execution of tasks.
• Ability to interact effectively with staff at all levels of the organization.

Why Join Nena Ace Hardware?

• Equal Opportunity Employer: We welcome diversity and promote a drug-free environment.
• Beyond Hardware: Build a future, a purpose, and a community with us.
• Career Growth: Grow with the company in a dynamic and active work environment.

Notice to Applicant about this Employer: You are applying for a job with an independently owned and operated cooperative member of Ace Hardware Corporation, who owns and operates this Ace Hardware retail store location.Ace Hardware Corporation is not the employer for this position. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling.Ace Hardware Corporation will not receive a copy of any applications submitted for this position, does not control interviews and/or hiring decisions, and has no control over or responsibility for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.