Team Lead

Tempur Sealy International; Palo Alto (CA); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Generous Paid Time Off

Medical & dental benefits

401(k) retirement plan

Employee discounts

Job summary

Tempur Sealy is seeking a Store Sales Associate to deliver exceptional customer service and drive sales for Tempur-Pedic products in our store. You will act as a key member of the store team, supporting the Store Manager and representing the Tempur Sealy brand through professional, knowledgeable service.

The role involves assisting with merchandising, executing company programs, and maintaining strong customer relationships.

Qualifications

• 1–3 years’ retail experience with high-end luxury and/or custom products.
• Strong sales skills in a consultative environment.
• Ability to lead and train others in-store.
• Proficient with current retail software and computer systems.

Responsibilities

• Assist in managing and maintaining store performance.
• Provide leadership across the sales process and ensure professional appearance.
• Support Store Manager with merchandising and company programs.
• Resolve issues within the sales team and escalate as needed.
• Perform other duties as assigned.

Skills

Retail sales

Customer service

Leadership

Training others

Team collaboration

Education

High school diploma or equivalent

Tools

Retail software

Job description

Tempur Sealy. Iconic brands. Storied history. Industry-leading innovation.

Tempur Sealy is committed to improving the sleep of more people, every night, all around the world. As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we know how crucial a good night of sleep is to overall health and wellness. Utilizing over a century of knowledge and industry-leading innovation, we deliver award-winning products that provide breakthrough sleep solutions to consumers in over 100 countries. Our highly recognized brands include Tempur-Pedic®, Sealy® and Stearns & Foster®. We hire people who have a passion for helping others find their best night’s sleep. No matter what stage of your career, you can build your future at Tempur Sealy!

The Tempur-Pedic sales associate’s primary responsibility is to provide excellence in customer service while selling and marketing Tempur-Pedic products. In addition, this individual will serve as a member of management when the Store Manager is not available. This could include opening and/or closing the store as well as covering the management duties.

OUR COMPANY OFFERS GREAT BENEFITS, INCLUDING:

• Generous Paid Time Off: You will receive 27 paid days off on an annual basis. During the first year of employment, your paid time off will be pro-rated based on date of hire unless otherwise dictated by state or local law. Your paid time off will consist of:


• 80 holiday hours (this is a combination of fixed dates and floating holidays)


• 56 sick leave hours (7 sick days)


• Competitive Medical, Dental & other wellness programs


• Disability and Life Company Paid


• 401(k) Retirement Plan Options


• Generous Employee Purchase Discounts

Pay Range:

The total estimated annual compensation, including base pay and incentives, is $ 40,000 - $ 70,000.

What You’ll Do (Essential Duties and Responsibilities):

• Assist in managing and maintaining responsibility for the overall performance of the store.


• Provide leadership in all areas of the sales process, including customer service and care, maintaining a professional appearance, adhering to company policies and procedures, and in maintaining Tempur Sealy’s brand.


• Continue to perform all the Retail Sales Associate responsibilities at an exceptional level.


• Assist the Store Manager in identifying deficiencies and solving problems in the store and within the sales team.


• Assist the store manager with merchandising, implementing company programs, and other needs.


• Solve problems within the sales team and direct larger issues to the Store Manager.


• Perform other duties as assigned.

What You’ll Need (Qualifications):

• High school diploma or equivalent


• 1-3 years’ retail experience (or equivalent combination of education and experience) with high-end luxury and/or custom products


• Strong sales skills in a consultative environment


• Demonstrated ability to effectively lead, direct, and train others in a store setting.


• Skilled at current best practice retail methods, procedures, and standards


• Demonstrated collaborator able to both lead and follow.


• Flexibility in work schedule reflecting the needs and patterns of store hours.


• Fluency with current retail software / computer systems


• Must be able to stand for lengthy periods of time and occasionally lifting items with or without assistance.

Tempur Sealy is proud to be an Equal Employment Opportunity and Aff…