Team Lead

Tecovas; Tigard (OR); Sur place; USD 27 552 - 30 307; Temps partiel

Avantages offerts par ce poste

Competitive hourly compensation + tips

Free boots and employee discount

Résumé du poste

Tecovas in the United States is seeking a part-time team lead to drive profitable, customer-centric store operations. You will support the Store Manager in recruiting, training, and developing staff while ensuring a premium in-store experience through product knowledge and service.

This role emphasizes leadership, retail execution, and loss prevention awareness. You will oversee daily operations, merchandising, and customer engagement, while balancing store priorities and maintaining strong

Qualifications

• 2+ years of Retail Management experience.
• Available to work 15–20 hours per week.
• Excellent leadership, selling, and customer service skills.
• Strong merchant skills with a history of delivering results.
• Proven ability to hire and develop talent.
• Coaching, counseling & conflict resolution experience.
• Independent, proactive, results-driven work ethic.
• High integrity and reliability.

Responsabilités

• Supports Store Manager in recruiting, hiring and retaining top talent.
• Supports succession planning and goal setting with direct reports.
• Fosters communication and teamwork to balance operational, visual, and customer priorities.
• Administers performance appraisals and regular touch-ins with direct reports.
• Delivers exceptional customer service and acts as a brand ambassador.
• Maintains stock-to-sales processes and visual merchandising.

Connaissances

Retail management

Leadership

Customer service

Loss prevention

Hiring & coaching

Formation

High School Diploma

Description du poste

Tecovas is passionate about offering an incredible customer experience for first-time boot buyers and western enthusiasts alike! We’re looking for a talented part‑time team lead that will contribute to a profitable and customer‑centric environment through the development of a team and management of our total store operations. You will support product flow and apply merchant and customer service skills to curate a compelling in‑store experience.

Leadership & Team Management

• Supports the Store Manager in recruiting, hiring, and retaining top talent
• Supports the Store Manager in creating and maintaining a succession strategy
• Fosters a culture of strong communication and teamwork to balance operational, visual, and customer priorities
• Administers performance appraisals, sets goals, and conducts consistent touch‑bases with direct reports

Customer Experience

• Cultivates an environment of genuine customer connection
• Demonstrates extraordinary service and acts as a brand ambassador reflective of the company values
• Facilitates an energized pace, positive service environment, and team development
• Delivers high‑quality product services with attention to detail—branding, debossing, boot stretching, brim shaping, and boot shines—to ensure a premium customer experience
• Understands an OMNI Channel business, implementing processes and utilizing tools to better serve the customer

Visual and Business Operations

• Facilitates the sharing of product knowledge
• Upholds stock‑to‑sales processes, presentation standards, and manages product placement
• Maintains an effective store structure, floor plan, and appropriate fixture usage
• Upholds and ensures compliance with shipments, transfers and restock standards
• Adheres to and develops awareness around internal and external Loss Prevention procedures

Communication and Relationships

• Sets clear objectives and expectations to drive a consistent store experience and ensure excellent operational and visual standards
• Encourages and demonstrates adaptability; positively effects change and enables the team to successfully execute a shared vision

Qualifications

• 2+ years of Retail Management experience
• Must be available to work 15‑20 hours per week
• Exceptional leadership, selling, and customer service skills
• Strong merchant skills and a history of delivering financial results
• Proven record of hiring and developing great talent
• Experienced in coaching, counseling & conflict resolution
• Independent, proactive, results‑driven work ethic
• Utmost character, honesty, and transparency

Requirements

• High School Diploma required (College Degree preferred)
• Must be at least 18 years of age or older
• Continually able to stand/walk for extended periods of time, and be able to reach overhead, bend, squat, and kneel as you organize and stock inventory
• Ability to deliver excellent customer service while implementing loss prevention practices
• Able to lift up to 30lbs regularly and perform store maintenance tasks
• Must have reliable transportation
• Must be available to work weekends (Friday, Saturday and Sunday), evenings and holidays as needed

Part‑Time Benefits

• Competitive hourly compensation + incentives
• Free boots and generous employee discount

Hourly rate for this position is $20–$22. The actual compensation will be based on factors such as the candidate’s skills, qualifications, and experience.

About Us

Tecovas was born out of a love for cowboy boots, their time‑honored craftsmanship, rich materials that last, and traditional styling that always looks good. Each pair of Tecovas boots is crafted by hand in over 200 steps. It’s not the easiest or cheapest method, but we’re committed to classic construction techniques that stand the test of time. With 42 retail stores (and counting) across the country, we’re bringing western goods into new frontiers and aim to be the most welcoming brand in western. We’re certainly growing—and hiring passionate, humble, positive, and talented people determined to help us continue to grow!

We are an Equal Opportunity Employer and we encourage all qualified individuals to apply! Information collected during the application process is subject to our privacy policy. Offers of employment may be conditional pending the completion of standard onboarding procedures.