Team Lead

Where Ya Bin; Matthews (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Benefits

Employee Discounts

Growth & Advancement Opportunities

Fast-Paced and Fun Work Environment

Job summary

Where Ya Bin Stores is seeking a Retail Team Lead to help run daily store operations, supervise Team Members, and deliver an outstanding customer experience in a fast-paced discount environment.

The role includes opening and closing procedures, delegating tasks, maintaining store standards, and supporting store leadership with operational goals. The ideal candidate is energetic, customer‑focused, highly organized, and comfortable leading in a dynamic team setting.

Qualifications

• Retail leadership or supervisory experience preferred.
• Strong customer service and communication skills.
• Ability to lead a team in a fast-paced environment.
• Strong organizational and problem-solving skills.
• Ability to multitask and adapt to changing priorities.
• Reliable, dependable, and professional.

Responsibilities

• Open and close store procedures.
• Delegate daily tasks and supervise Team Members.
• Support store leadership with operational and sales goals.
• Provide excellent customer service and resolve concerns.
• Maintain store cleanliness, organization, and safety standards.
• Assist with stocking, merchandising, bin flips, and inventory organization.
• Coach, motivate, and support Team Members during shifts.
• Ensure all departments operate efficiently during business hours.
• Communicate priorities with leadership and staff.
• Foster a positive, productive, team-oriented environment.
• Follow and enforce company policies and safety guidelines.

Skills

Retail leadership

Customer service

Communication

Team motivation

Organizational skills

Problem-solving

Multitasking

Flexibility

Stocking & merchandising

Job description

Retail Team Lead

Where Ya Bin Stores

Job Type

Full-Time

Benefits

• Medical Benefits
• Employee Discounts
• Growth & Advancement Opportunities
• Fast-Paced and Fun Work Environment

About Where Ya Bin

Where Ya Bin Stores delivers a unique retail shopping experience built around unbeatable savings and constantly changing inventory. Every week, we receive truckloads of overstock merchandise and customer returns from major online retailers across America.

Our "everything must go" pricing starts at $10 on Fridays and drops daily until merchandise reaches just $0.25 on Thursdays before the store is completely restocked with fresh inventory. With thousands of new items arriving weekly, every shopping experience is exciting, fast-paced, and different.

At Where Ya Bin, customer experience is our top priority. Our leadership team and store associates work together to create a fun, safe, and value-driven environment while redefining the retail industry.

Position Overview

The Retail Team Lead plays a key leadership role in supporting daily store operations, supervising Team Members, and ensuring an outstanding customer experience. This position is responsible for helping manage opening and closing procedures, delegating tasks, maintaining store standards, and supporting store leadership with operational goals.

The ideal candidate is energetic, customer-focused, highly organized, and comfortable leading in a fast-paced retail environment.

Responsibilities

• Assist with opening and closing store procedures
• Delegate daily tasks and oversee Team Member performance
• Support store leadership with operational and sales goals
• Provide excellent customer service and resolve customer concerns professionally
• Maintain store cleanliness, organization, and safety standards
• Assist with stocking, merchandising, bin flips, and inventory organization
• Coach, motivate, and support Team Members throughout each shift
• Ensure all departments are operating efficiently during business hours
• Communicate effectively with leadership and staff regarding store priorities
• Help maintain a positive, productive, and team-oriented work environment
• Follow and enforce company policies, procedures, and safety guidelines

Qualifications

• Previous retail leadership, supervisory, or management experience preferred
• Strong customer service and communication skills
• Ability to lead and motivate a team in a fast-paced environment
• Strong organizational and problem-solving skills
• Ability to multitask and adapt to changing priorities
• Reliable, dependable, and professional
• Ability to lift, move, and stock merchandise as needed
• Flexible schedule, including weekends and holidays as needed

Why Join Where Ya Bin?

• Opportunity for career growth and advancement
• Fun and energetic retail environment
• Competitive pay and benefits
• Every day brings new inventory and new challenges
• Be part of a growing company redefining discount retail shopping

Schedule

• Full-Time
• Day and evening shifts
• Weekend availability required