Team Lead

SURGE Staffing; Findlay (OH); On-site; USD 22,000 - 25,000; Full time

Job summary

SURGE Staffing in Findlay, Ohio seeks a Team Lead – Quality / Inspection to support daily operations and ensure quality assurance at a customer site. You will lead inspectors, coach staff, and drive continuous improvement while maintaining safety and compliance in a fast-paced environment.

The role requires hands-on leadership, strong communication, attention to detail, and the ability to mentor team members. Weekend work is possible, with a 3:00 PM–11:30 PM shift and Monday–Friday schedule.

Qualifications

• High school diploma or equivalent.
• 1+ year in quality, inspection, manufacturing or related field preferred.
• Previous leadership experience preferred.
• Strong communication skills and basic computer skills including Excel.
• Ability to use gauges and inspection equipment.

Responsibilities

• Lead and coach inspectors to ensure procedures are followed.
• Conduct audits and report non-conformances.
• Maintain quality data and documentation.
• Assist with inventory and site operations.
• Ensure health and safety compliance.

Skills

Leadership

Communication

Attention to detail

Problem solving

Independent work

Adaptability

Quality inspection equipment

Education

High school diploma or equivalent

Tools

Microsoft Office

Microsoft Excel

Job description

Team Lead – Quality / Inspection

Job Details

Pay: $17.00/hour
Shift: 3:00 PM – 11:30 PM
Schedule: Monday–Friday
Weekends: Some weekends may be required

Job Summary

We are seeking a Team Lead to support daily operations, customer satisfaction, and quality assurance activities at a customer site in Findlay, Ohio. This position provides leadership and guidance to inspectors and site personnel, ensures compliance with company and customer requirements, and helps maintain a safe, productive, and positive work environment.

The ideal candidate is a hands‑on leader who is quality-focused, dependable, flexible, and comfortable working in a fast‑paced environment. This role requires strong communication skills, attention to detail, problem‑solving ability, and the ability to coach and motivate team members.

Key Responsibilities

Customer Service & Business Development

• Build and maintain positive relationships with customers, inspectors, and site personnel.
• Communicate regularly with customers and other site‑level stakeholders.
• Promote a customer‑focused approach while ensuring quality and service expectations are met.
• Address customer and operational concerns professionally and promptly.

Quality & Operations

• Support site leadership with daily site operations.
• Train, coach, and support quality inspectors to ensure procedures and work instructions are followed.
• Conduct audits and validate compliance with established quality processes.
• Communicate project updates, process changes, and revised work instructions to inspection teams.
• Identify, document, and report non‑conformances to site leadership.
• Make sound independent decisions when evaluating subjective quality scenarios based on project requirements.
• Troubleshoot and resolve issues related to process flow, new inspection criteria, production spikes, spills, and other operational challenges.
• Assist with inventory and material movement using scanners and other inventory management tools.
• Perform inspection duties when needed to support site operations.
• Ensure compliance with company, customer, and applicable health and safety requirements.
• Follow all company and customer‑specific policies, procedures, and work instructions.

Reporting & Documentation

• Collect, maintain, and review operational reports and quality data.
• Accurately document audits, inspections, non‑conformances, and other required activities.
• Use company web portals and computer systems to enter and maintain required documentation.
• Maintain accurate records while protecting sensitive and confidential information.

Qualifications

• High school diploma or equivalent.
• At least 1 year of experience in quality, inspection, manufacturing, production, or a related field preferred.
• Previous leadership or team lead experience preferred.
• Strong verbal and written communication skills.
• Basic computer skills, including Microsoft Office and Microsoft Excel.
• Ability to use gauges, measuring devices, and other quality inspection equipment.
• Strong attention to detail and ability to follow standardized processes.
• Ability to work independently, take initiative, and make decisions within established guidelines.
• Ability to work effectively in a fast‑paced and changing environment.
• Ability to handle sensitive and confidential information professionally.
• Ability to communicate effectively with customers, employees, supervisors, and other stakeholders.

Physical & Work Environment Requirements

This position may require:

• Standing and/or walking for extended periods.
• Lifting and moving materials weighing approximately 30–50 pounds.
• Repetitive physical activities, including lifting, twisting, grasping, gripping, reaching, pulling, pushing, bending, squatting, and kneeling.
• Working around moving mechanical parts or machinery.
• Exposure to loud noises, fumes, odors, and varying temperatures, including extreme heat or cold.
• Working in a repetitive inspection or production environment.
• Working occasional weekends based on business and customer requirements.

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