Team Coach (Agile)

Guardian Life; Town of Bethlehem (NY); Hybrid; USD 79,000 - 130,000; Full time

Job summary

The Guardian Life Insurance Company of America is seeking a Team Coach to empower agile teams and drive continuous improvement. You will guide teams in agile practices, leverage data for insights, and support digital transformation to optimize business processes.

Responsibilities include training, mentoring, stakeholder engagement, risk management, and fostering self-organization. The ideal candidate has 5+ years coaching agile teams, strong data analysis skills, and experience with AI

Qualifications

• 5+ years coaching and mentoring agile teams.
• Strong understanding of Agile methodologies and practical application.
• Excellent data analysis skills and analytical mindset.
• Experience with business process improvement and digital transformation.
• Familiarity with AI concepts and potential applications.
• Strong communication, listening, and facilitation abilities.
• High empathy and emotional intelligence.
• Change management knowledge and techniques.
• Experience with requirements management and defining KPIs.
• Solid risk management knowledge.
• Ability to influence stakeholders effectively.

Responsibilities

• Champion and implement Agile methodologies across teams.
• Listen to teams and stakeholders to understand challenges and opportunities.
• Facilitate training sessions to enhance skills in requirements management, data analysis, and new technologies.
• Apply data analysis to identify process improvements and measure KPIs.
• Drive digital transformation initiatives including AI considerations.
• Provide empathetic coaching to foster growth and self-organization.
• Manage change within teams and ensure smooth adoption of new processes.
• Engage in requirements management for clear project goals.
• Identify and mitigate risks with proactive problem-solving.
• Cultivate stakeholder relationships to gain buy-in for team objectives.

Skills

Agile coaching

Data analysis

Requirements management

Change management

Stakeholder management

Communication skills

AI concepts

Risk management

Empathy / EI

Facilitation

Job description

**Job Summary** The Team Coach at The Guardian Life Insurance Company of America will empower agile teams to achieve peak performance, fostering a culture of continuous improvement and innovation. This role involves guiding teams through agile methodologies, leveraging data for insights, and facilitating digital transformation initiatives to optimize business processes. **Job Responsibilities** \\* Champion and implement Agile methodologies across various teams, ensuring adherence to principles and practices. \\* Actively listen to team members and stakeholders to understand challenges, opportunities, and requirements. \\* Facilitate training sessions and workshops to enhance team skills in areas such as requirements management, data analysis, and new technologies. \\* Apply analytical acumen and data analysis techniques to identify areas for business process improvements and measure key performance indicators (KPIs). \\* Drive and support digital transformation initiatives, understanding the impact of Artificial Intelligence (AI) and other emerging technologies. \\* Provide empathetic coaching and mentoring to team members, fostering growth, collaboration, and self-organization. \\* Manage change effectively within teams, guiding them through transitions and ensuring smooth adoption of new processes and tools. \\* Engage in requirements management to ensure clarity, alignment, and effective execution of project goals. \\* Identify and mitigate risks through robust risk management strategies and proactive problem-solving. \\* Cultivate strong relationships and exert stakeholder influence to gain buy-in and support for team objectives and initiatives. **You Have: Required Job Qualifications** \\* A minumum of 5 years experience in coaching and mentoring teams within an agile environment. \\* Demonstrated expertise in Agile Methodology and its practical application. \\* Strong analytical acumen and proficiency in data analysis. \\* Experience with business process improvements and digital transformation initiatives. \\* Familiarity with Artificial Intelligence (AI) concepts and their potential applications. \\* Excellent communication, active listening, and facilitation skills. \\* A high degree of empathy and emotional intelligence. \\* Proficiency in change management principles and techniques. \\* Experience with requirements management and defining Key Performance Indicators (KPIs). \\* Solid understanding of risk management principles. \\* Ability to effectively influence and manage relationships with diverse stakeholders. **Location:*** Three days a week at a Guardian office in Holmdel, NJ, Bethe hem, PA or New York, NY.**Salary Range:**$79,310.00 - $130,295.00The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. **Our Promise** At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. **Inspire Well-Being** As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits. *Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.* **Equal Employment Opportunity** Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. **Accommodations** Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [e-mail]. Please note: this resource is for accommodation requests only. For all other inquires related to your application and careers at Guardian, refer to the Guardian Careers site. **Visa Sponsorship** Guardian Life is not currently or in the foreseeable future sponsoring employment-based visas (e.g., such as an H-1B). In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship/support now or at any time in the future. **Notice Regarding Guardian’s Use of Artificial Intelligence in Recruitment** As part of Guardian’s job application process, Guardian may use artificial intelligence tools (“AI Tools\") to automate the sorting and filtering of information provided by applicants as part of its preliminary screening. This preliminary screening may be used to help identify applicant materials and resumes relative to their indication that the applicant meets the requirements for the specific job for which they are applying, as specified in the listing posted on Guardian’s jobs website (Careers at Guardian at https://www.guardianlife.com/careers). At Guardian, we do not use AI Tools to substantially assist or replace human judgment or discretionary decision making in our hiring process. All hiring decisions will be made by Guardian colleagues. Please be aware that if you apply for a specific position with Guardian, you will have the choice of opting out of Guardian’s use of AI Tools during the job application process. If you would like to request an alternative process that does not utilize AI Tools or would like to request a reasonable accommodation, within ten business days of your position application, you must email your request to [e-mail], making sure to provide your name and job requisition identification number. Guardian will retain your applicant materials and resume and all information therefrom in accordance with Guardian’s document retention policy, a copy of which you may request via [e-mail].