Team Captain /Shift Manager

Smoothie King; Copperas Cove (TX); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Free food & snacks

Free uniforms

Health insurance

Paid time off

Training & development

Vision insurance

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Flexible schedule

Job summary

Smoothie Sailing LLC, an independent franchisee of Smoothie King Franchises, Inc., seeks a dynamic Team Captain for a Fort Bliss location. You will lead a store team, drive operations, and own store performance with overtime eligibility and a bonus program tied to profitability and cost management.

This full-time role emphasizes leadership, team development, and achieving brand standards while controlling labor and food costs. Flexible scheduling and weekend availability are expected.

Qualifications

• Proven leadership in a fast-paced retail or food service environment.
• Ability to review and act on sales, labor, and cost metrics.
• Strong communication and team-building skills.

Responsibilities

• Assist in hiring, training, and developing a reliable team.
• Manage shift schedules to balance guest service with labor costs.
• Oversee daily operations to maintain brand standards.
• Track sales, labor %, and food cost performance.
• Maintain inventory accuracy and minimize waste.
• Lead by example to foster accountability.

Skills

Team leadership

Operations management

Communication

Performance metrics

Job description

Team Captain Job Description

Employer: You are employed by Smoothie Sailing LLC. We are an independent franchisee of Smoothie King Franchises, Inc.

Compensation: $12 - $14 per hour (Base Wage + Average Tips) + (Full-Time, Overtime Eligible)

We are seeking a dynamic, hands‑on leader to take charge of our Smoothie King location at Fort Bliss. This position is perfect for someone who thrives on leading a team, enhancing operations, and taking full ownership of store performance.

This is a full‑time leadership role with an hourly pay structure and eligibility for overtime. Alongside base pay, you'll have access to a performance‑based bonus program tied to the store's profitability, labor control, food cost management, and overall operational success.

If you're currently an Assistant Manager ready to step up into a greater leadership role with total store accountability and bonus potential, this could be the ideal next step for you.

Compensation & Bonus Structure

• Hourly pay ranges from $12.00 to $14.00 (Base Wage + Average Tips) (eligible for overtime)
• Opportunity for performance‑based bonuses
• Exceptional performance can significantly boost your annual earnings

Key Responsibilities

• Assisting in hiring, training, and developing a reliable team
• Managing shift schedules that balance guest service with labor cost management
• Overseeing daily shift operations to ensure brand standards are upheld
• Tracking sales, labor percentage, and food cost performance
• Maintaining accurate inventory while minimizing waste
• Leading by example to foster a positive and accountable team culture

Schedule Expectations

This role requires flexibility with a rotating schedule based on business needs. As a Team Captain, you will be expected to cover a mix of opening, mid, and closing shifts to support your team.

• Average of about 40 hours per week
• Rotating schedule including mornings, afternoons, and evenings
• Availability to assist during peak times and on occasional weekends
• Ability to adjust your schedule as business demands change

What We’re Looking For

• Preferred: 1+ years of leadership experience in a restaurant or retail environment
• Comfort with reviewing performance metrics (sales, labor, food cost)
• Strong communication and team leadership skills
• A proactive individual who takes ownership and follows through on responsibilities

Benefits

• Free food & snacks
• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Flexible schedule