Team Captain

South Block - North Carolina; Charlotte (NC); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Competitive wages + tips

Flexible schedules

Free shift meals

Employee discounts

Health, Vision and Dental

Growth opportunities

Referral bonus

Job summary

South Block - North Carolina is seeking a Team Captain to support the store management team, uphold our guest experience, and lead the team during shifts.

You will open and close the store, train teammates, ensure quality control, place and receive orders, and help build a welcoming community through positive energy and strong teamwork.

Qualifications

• Experience leading others and coordinating teams.
• Strong communication and customer-service orientation.
• Willingness to learn and adapt in a fast-paced cafe environment.

Responsibilities

• Lead shifts and open/close the store effectively.
• Maintain the South Block guest experience and brand vibe.
• Train and develop team members to uphold standards.
• Ensure quality control with the team and store operations.
• Place and receive orders to support daily needs.

Skills

Leadership

Team training

Communication

Shift management

Attention to detail

Job description

DESCRIPTION:

Do you find that you’re always helping others? Does decision making come naturally to you? Do you strive to do the right thing, even when no one is looking? Are you smiling?

As a Team Captain, you will contribute to the success of South Block by assisting the store management team with operations, focusing on maintaining the South Block Experience for our Blockstars and Guests!

The Team Captain is the ambassador of South Block and the champion of our Mission. Your smiling face and positive vibes is how we create an awesome guest experience, because making people feel awesome is what we do! Team Captains come to work every day to support the South Block vision of "Building healthier communities, ONE Block at the time."

WHAT’S IN IT FOR YOU:

• Introduction to Management! Gain valuable experience that will build your leadership skills set and thrust your career forward.

• Competitive hourly wages + tips (Tips average between $3 to $6 per hour worked)

• Flexible schedules

• Casual and comfortable working attire

• Closed on Thanksgiving, December 24th, and December 25th

• Free shift meals (smoothies...bowls...juice... KALE YEAH!)

• Employee discounts when not working

• Friendly, positive, & inclusive work environment

• Opportunities to grow with an expanding local brand

• Generous referral bonus for bringing your friends to the team

• Health, Vision and Dental*

• Discounts on childcare, auto, electronics and more through LifeMart

• Make an impact on your community

WHAT YOU’LL BRING TO THE TABLE:

• Solution oriented mindset

• Be able to run shifts & lead the team: Open & Close the store effectively

• Open to feedback and learning new skills

• Attention to detail

• Ability to lead

• Excited to train and develop team members

• Schedule availability that meets the needs of the business

• The ability to communicate in English and in a professional manner

• Be 16 years of age or older

• Ensure quality control with the team

• Place and receive orders

• Some prior experience leading others (not necessarily professionally - be ready to talk about leading!)

We are always looking for amazing people to join our team! While we appreciate some prior leadership experience, we appreciate good vibes even more. Don’t worry, we will teach you the rest! We value team players with a strong work ethic, a solution-oriented mindset & positive vibes! If that describes you, you may have just found your dream job at South Block! Life is better on The Block!

We use eVerify to confirm U.S. Employment eligibility.