Team Captain

South End - South Block; Charlotte (NC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health, Vision and Dental

Free shift meals

Employee discounts

Flexible schedules

Referral bonus

Casual attire

Job summary

South Block in Charlotte, NC is hiring a Team Captain to support the store management team and enhance the South Block Experience for guests and Blockstars. You will lead shifts, ensure smooth operations, and help nurture a friendly, high-energy environment.

The role emphasizes leadership, training, and reliable communication. This position offers growth opportunities within a local growing brand and a flexible, team-first culture.

Qualifications

• Be able to run shifts and lead the team: Open & Close the store effectively.
• Open to feedback and learning new skills.
• Attention to detail and strong communication in a professional manner.
• Some prior leadership experience; be ready to discuss leading others.
• Schedule availability that meets business needs.

Responsibilities

• Open & Close the store effectively and lead the team.
• Place and receive orders as needed.
• Ensure quality control with the team.
• Provide training and develop team members.
• Maintain a solution-oriented mindset and positive attitude.

Skills

Leadership

Customer service

Communication

Shift management

Training

Schedule availability

English proficiency

Attention to detail

Team motivation

Job description

DESCRIPTION:

Do you find that you’re always helping others? Does decision making come naturally to you? Do you strive to do the right thing, even when no one is looking? Are you smiling?

As a Team Captain, you will contribute to the success of South Block by assisting the store management team with operations, focusing on maintaining the South Block Experience for our Blockstars and Guests!

The Team Captain is the ambassador of South Block and the champion of our Mission. Your smiling face and positive vibes is how we create an awesome guest experience, because making people feel awesome is what we do! Team Captains come to work every day to support the South Block vision of "Building healthier communities, ONE Block at the time."

WHAT'S IN IT FOR YOU:

• Introduction to Management! Gain valuable experience that will build your leadership skills set and thrust your career forward.

• Competitive hourly wages + tips (Tips average between $3 to $6 per hour worked)

• Flexible schedules

• Casual and comfortable working attire

• Closed on Thanksgiving, December 24th, and December 25th

• Free shift meals (smoothies...bowls...juice... KALE YEAH!)

• Employee discounts when not working

• Friendly, positive, & inclusive work environment

• Opportunities to grow with an expanding local brand

• Generous referral bonus for bringing your friends to the team

• Health, Vision and Dental*

• Discounts on childcare, auto, electronics and more through LifeMart

• Make an impact on your community

WHAT YOU'LL BRING TO THE TABLE:

• Solution oriented mindset

• Be able to run shifts & lead the team: Open & Close the store effectively

• Open to feedback and learning new skills

• Attention to detail

• Ability to lead

• Excited to train and develop team members

• Schedule availability that meets the needs of the business

• The ability to communicate in English and in a professional manner

• Be 16 years of age or older

• Ensure quality control with the team

• Place and receive orders

• Some prior experience leading others (not necessarily professionally - be ready to talk about leading!)

We are always looking for amazing people to join our team! While we appreciate some prior leadership experience, we appreciate good vibes even more. Don’t worry, we will teach you the rest! We value team players with a strong work ethic, a solution-oriented mindset & positive vibes! If that describes you, you may have just found your dream job at South Block! Life is better on The Block!