TCL Complex Care Nurse Coordinator, RN (Remote Option)

Partners Health Management; Elkin (NC); Remote; USD 60,000 - 75,000; Full time

Job summary

A leading company in healthcare management is seeking a TCL Complex Care Nurse Coordinator, RN to join their team with a remote option available. This role focuses on evaluating and coordinating care for individuals transitioning from Adult Care Homes, requiring an RN license and experience in mental health. The position offers a competitive salary and benefits package, emphasizing collaboration and comprehensive care for members. The ideal candidate will possess strong interpersonal and problem-solving skills.

Benefits

Annual incentive bonus plan

Medical, dental, and vision insurance with low costs

Generous vacation and sick time accrual

12 paid holidays

401(k) plan with employer match

Company paid life and disability insurance

Wellness programs

Public Service Loan Forgiveness Qualifying Employer

Qualifications

• Licensed RN in North Carolina with 2+ years of related experience.
• Experience in mental health or substance use disorders.
• Excellent communication and problem-solving skills.

Responsibilities

• Gather behavioral health and medical assessment information on members.
• Provide recommendations to treatment teams based on assessments.
• Collaborate with healthcare providers to coordinate care.

Skills

Interpersonal Skills

Communication Skills

Problem Solving

Conflict Resolution

Detail-Oriented

Education

Licensed Registered Nurse in North Carolina

Two years of experience in mental health

Experience in psychiatric nursing

Tools

Microsoft Office

Job description

TCL Complex Care Nurse Coordinator, RN (Remote Option)

Join to apply for the TCL Complex Care Nurse Coordinator, RN (Remote Option) role at Partners Health Management

TCL Complex Care Nurse Coordinator, RN (Remote Option)

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Join to apply for the TCL Complex Care Nurse Coordinator, RN (Remote Option) role at Partners Health Management

Competitive Compensation & Benefits Package!

Position eligible for –

• Annual incentive bonus plan
• Medical, dental, and vision insurance with low deductible/low cost health plan
• Generous vacation and sick time accrual
• 12 paid holidays
• State Retirement (pension plan)
• 401(k) Plan with employer match
• Company paid life and disability insurance
• Wellness Programs
• Public Service Loan Forgiveness Qualifying Employer
  
  

See attachment for additional details.

Office Location: Remote Option; Available for any of Partners' NC locations

Projected Hiring Range : Depending on Experience

Closing Date: Open Until Filled

Primary Purpose of Position: The TCL Complex Care Nurse Coordinator’s primary objective is to gather Behavioral Health and Medical assessment information on eligible members transitioning from Adult Care Homes. This position will provide assessment of the members medical, behavioral health, and functional needs prior to transitioning to the community to provide recommendations to the members treatment team. This position will evaluate medical and behavioral health information provided for each member. This position works with TCL members currently in adult care homes, adult care home staff, Primary Care Doctor, Specialist, family members, service providers and other medical professional to provide informed assessments and recommendations to the members treatment team. This position will assist in coordinating additional medical services and supports as needed. This position will work collaboratively with In-Reach Staff, Transition Coordinators, Care Managers, Service Providers, and Medical Providers. This is a mobile position that will require working in various locations throughout and beyond Partners catchment area.

TCL Complex Care Nurse Role And Responsibilities

• Complex Care Nurse to assigned TCL individuals who may have identified needs with behavioral health, physical health, co-occurring, co-morbid or multi-morbid conditions. Complete Medical, Psychosocial, functional assessments.
• Review assessments and medical records to provide recommendations for services and treatment.
• Identify disqualifying health conditions, or conditions that will need specific services recommendations if the individual is living in the community.
• Collaborates with Complex Care Staff to provide integrated care.
• Educate individuals and referral entities about TCL.
• Coordinates and gathers assessment information from providers, and other resources.
• Review medical documentation.
• Coordinates with Behavioral Health and Medical service providers to ensure additional assessments are completed.
• Works with referral entities to address and assess the needs of the individuals, educate on appropriate services and levels of care as needed.
• Identifies gaps in services and intervenes to ensure that the individual receives appropriate care.
• Ensures that services for the individual are identified and coordinated across the LME/MCO’s system and with other systems, including primary care.
• Provide members with information on community based services in order for them to make an informed choice.
• Assures data is tracked and all reporting requirements are met.
• Develop clear documentation on each individual.
• Track number of assessment and where the individual went to live.
• Other specific functions as they relate to Diversion, In-Reach, Transition Process and Post-Transition responsibilities as indicated from DMA/DMH.
• Performs related tasks as required.
  
  

Collaboration

• Collaborates with other members of TCL team in reviewing information, providing clinical oversight, to determine eligibility within established time frames.
• Serves as a collaborative partner in identifying system barriers.
• Manages and facilitates meetings with community stakeholders as appropriate to TCL.
• Works in partnership with other LME/MCO departments to address identified needs within the catchment area.
  
  

Knowledge, Skills And Abilities

• Extensive understanding of the Diagnostic and Statistical Manual of Mental Disorders (current version)
• Extensive understanding of medical terms, conditions and treatment.
• Considerable knowledge of the MH/SU/IDD service array provided through the network of the LME/MCO’s providers
• Knowledge of Medicaid eligibility determinations.
• Highly skilled at assuring that both long and short-range goals and needs of the individual are addressed and updated, while assuring through monitoring activities that service implementation occurs appropriately
• Exceptional interpersonal and communication skills
• Excellent computer skills including proficiency in Microsoft Office products (Word, Excel, Outlook, and PowerPoint)
• Excellent problem solving, negotiation, arbitration, and conflict resolution skills
• Detail-oriented, able to organize multiple tasks and priorities and effectively manage projects from start to finish
• Ability to make prompt independent decisions based upon relevant facts, to establish rapport and maintain effective working relationships
• Ability to change the focus of his/her activities to meet changing priorities
• A high level of diplomacy and discretion is required to effectively negotiate and resolve issues with minimal assistance
  
  

Education/Experience Required: Licensed to practice as a Registered Nurse in North Carolina and two years of experience in mental health or substance use disorders and medical care.

Other Requirements

For Dual Diagnosis (MHSU/IDD) – experience in intellectual/developmental disabilities.

• Must reside in North Carolina.
• Must have ability to travel regularly as needed to perform the job duties
  
  

Education/Experience Preferred: Licensed to practice as a Registered Nurse in North Carolina and two years of experience in psychiatric nursing; care management/care coordination experience. Experience in collaborative care.

Licensure/Certification Requirements: Must be licensed as a Registered Nurse in North Carolina. Employee is responsible for complying with respective licensure board’s continuing education/training requirements in order to maintain an active license.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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