TCHP Clinical Navigator Assistant - Redbank Medical Oncology - Full Time - Days

The Christ Hospital Health Network; Cincinnati (OH); On-site; USD 35,000 - 55,000; Full time

Job summary

An established healthcare provider seeks a dedicated Clinical Navigator Assistant to support oncology operations. In this pivotal role, you'll be the key liaison between patients and healthcare professionals, ensuring seamless communication and coordination of care. Your organizational skills will shine as you manage schedules, handle patient referrals, and assist with vital clerical tasks. Join a compassionate team committed to enhancing patient experiences and outcomes in oncology. If you're passionate about making a difference in the healthcare field, this opportunity is perfect for you.

Qualifications

• 3-5 years of medical office experience required, preferably in oncology research.
• Strong organizational and communication skills essential.

Responsibilities

• Liaise between physicians and patients, coordinating referrals and procedures.
• Manage physicians' schedules and assist with daily rounds and data gathering.

Skills

Organizational Skills

Multitasking

Communication Skills

Computer Skills

Relationship Building

Education

High School Diploma or equivalent

Tools

Epic

Job description

TCHP Clinical Navigator Assistant - Redbank Medical Oncology - Full Time - Days

Join to apply for the TCHP Clinical Navigator Assistant - Redbank Medical Oncology - Full Time - Days role at The Christ Hospital Health Network

Job Description

Assists the RN Clinical Navigator in daily tasks as the main liaison between physicians and patients, as well as between physicians and office staff. Coordinates new patient referrals, bone marrow transplants, testing, and research for all TCHMS II offices.

Responsibilities

• Screen patient calls to physicians and handle those not requiring direct physician communication; serve as liaison between physicians and office staff across locations.
• Coordinate procedures for TCHMS II physicians, including scheduling, referrals, insurance verification, specimen handling, and communication with outpatient facilities.
• Build and maintain relationships with cancer centers and research facilities nationwide and internationally.
• Manage physicians' schedules, including updates for vacations, conferences, and procedures, using Google Calendar and maintaining physical records.
• Assist with daily rounds, gather inpatient data, and coordinate tests and scans per physician requests.
• Handle insurance authorizations, coordinate patient participation in trials, and facilitate new patient referrals by gathering records and scheduling appointments.
• Perform clerical duties such as mail handling, document delivery, and meeting preparations.

Qualifications

Knowledge and Skills: High School Diploma or equivalent required; 3-5 years of medical office experience, with 2-3 years in oncology research preferred. Strong organizational, multitasking, communication, and computer skills (Epic preferred). Ability to build relationships and exercise sound judgment.

Licenses & Certifications: N/A