TC SPECIALTY HOST - FULL TIME

Silverton Casino, LLC; Las Vegas (NV); On-site; USD 32,000 - 42,000; Full time

Job summary

Silverton Casino, LLC is seeking a Twin Creeks Specialty Host to manage dining room table availability, guest flow, and wait times. The role involves preparing daily floor plans, checking menus, maintaining cleanliness, promoting specials, and coordinating host duties before opening.

The position requires prior experience in fine dining and strong English communication and teamwork. You will interact with guests, team members, and managers to ensure exceptional service in a fast-paced casino

Qualifications

• Ability to communicate in English with guests and co-workers.
• Promote and market the venue according to promotional standards.
• The ability to work within a team environment.

Responsibilities

• Assess dining room for table availability and maintain guest flow.
• Coordinate flow of traffic and maintain wait times.
• Prepare daily floor plan prior to opening.
• Promote specials and maintain cleanliness.
• Maintain host podium and professional appearance.
• Maintain open communication with Managers.

Skills

English communication

Teamwork

Marketing standards

Job description

General Summary of Job Duties: The Twin Creeks Specialty Host will be responsible for assessing the dining room for table availability and maintaining overall table assignments, rotations, and guest flow in the dining room. Will work to coordinate flow of traffic and maintain wait times. Also responsible for assisting to prepare daily floor plan prior to opening, check condition of menus, maintain cleanliness, organize host podium, promote specials and other duties as assigned. A minimum of 6 months’ previous experience is preferred in a fine dining establishment.

Principle Responsibilities and Duties:

• Have great guest service.
• Must be able to have a positive attitude and Smile.
• Must always have been welcoming guest.
• Must be able to greet and give a departing farewell to guest with a positive attitude.
• Must Present a professional attitude and appearance.
• Acknowledge guest opportunities and offer options.
• Maintains a high quality of guest service according to Silverton Style.
• Check for proper identification of a guest appearing to be under the age of 35 years old.
• Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future.
• Adheres to all appearance and uniform standards.
• Maintains an open line of communication with Managers.
• Maintains a positive and professional demeanor during all interactions with guests, fellow Team Members, and Vendors.
• The Ability to accept performance feedback in a professional manner.
• Regular attendance on all scheduled shifts is considered an essential function of the job.
• Arriving on time for all scheduled shifts is considered an essential function of the job.
• Other duties as assigned.

General Job Responsibilities and Duties:

• Maintain a high quality of guest service according to Silverton Be Amazing Service Standards.
• Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future.
• Adhere to all appearance and uniform standards.
• Maintain an open line of communication with Managers.
• Maintain a positive and professional demeanor during all interactions with guests, fellow Team Members, and Vendors.
• Ability to accept performance feedback in a professional manner.
• Regular attendance on all scheduled shifts is considered an essential function of the job.
• Arriving on time for all scheduled shifts is considered an essential function of the job.
• Other duties as assigned.

To perform the job successfully, an individual should demonstrate the following Silverton Values:

• Character:Always do the right thing and treat everyone with dignity and respect.
• Collaboration: Celebrate Diverse ideas, thought and talents.
• Care:Be KIND to yourself and each other.
• Fun:Our guests are here to have FUN, so we should have FUN, too!
• Excellence: Be Amazing!

QualificationsSkills, Education & Other Requirements:

• Ability to communicate in English with guests and co-workers.
• Employees must meet viral communication standards in promoting and marketing our venue.
• The ability to work within a team environment.

Required Work Cards:

• Identification that establishes identity
• Identification that establishes the right to work in the United States
• Southern Nevada Health District Health card