TBI/NHTD Service Coordinator

Community Options, Inc.; Village of East Syracuse (NY); On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

Health benefits

Paid holidays

Generous PTO

Employee incentive programs

403b retirement plan

Career growth opportunities

Job summary

Community Options, Inc. is seeking a Service Coordinator in Syracuse, NY to support individuals with disabilities in a community setting.

You will develop service plans, coordinate waivers, and monitor progress while advocating for participants and liaising with families and professionals. The role requires a Master’s/Bachelor’s/Associate’s degree with related case management experience, a valid driver’s license, and compliance with state training and background checks.

Qualifications

• Master’s degree and one year of practical experience as a case manager working with people with disabilities.
• Bachelor’s degree and two years of practical experience as a case manager working with people with disabilities.
• Associate’s degree and 3 years of practical experience as a case manager working with people with disabilities.
• Valid driver’s license with a satisfactory driving record.
• Complete all state and agency required training per state guidelines.
• Ability to present facts and recommendations effectively in oral and written form.
• Experience with problem solving against multiple priorities.
• Criminal background checks, central registry, child abuse registry, and drug testing required.

Responsibilities

• Develop service plans and ensure assessments determine if goals are met.
• Gather information for waiver participant approval.
• Secure suitable community residence.
• Create and update service plans every six months.
• Identify and coordinate community resources and support.
• Maintain documentation of service delivery and billing.
• Initiate reviews of nursing facility care level when needed.
• Communicate progress to employer and support network.
• cooperate with inspections and inquiries.

Skills

Case management

Communication

Driver's license

Training/compliance

Multi-tasking

Education

Master’s degree in relevant field

Bachelor’s degree in relevant field

Associate’s degree in relevant field

Job description

Description

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. We are actively seeking a Service Coordinator in Syracuse, NY. The Service Coordinator uses best practices and technology within a community-based setting to assist, train and supervise individuals in activities of daily living and socialization skills. Using discretion and independent judgement, the Service Coordinator coordinates and monitors the assessment and treatment planning process; the delivery and follow-up of patient care; and assures that the appropriate service plans are followed. This individual also serves as an advocate and liaison for and on their behalf.

Starting pay is $48,000/ per year

Responsibilities

• Develop service plans and ensures individual assessments are completed to determine if goals and objectives are being met
• Gather the necessary information for the applicant to be approved as a waiver participant
• Secure a residence in the community that meets the individual’s welfare and safety needs
• Create and implement the service plan, making revisions every six months
• Identify, develop, and coordinate community resources and support
• Maintain all documentation of service delivery and billing
• Assure that the assessment of need for a nursing facility level of care will be initiated on the anniversary of the initial determination (PRI/Screen)
• Initiate a re-evaluation of the level of care when the waiver participant has experienced a significant improvement in his/her ability to function independently in the community
• Communicate and document employee’s progress to the employer and support people, including family, residential staff and other professionals
• Employees must cooperate with the licensee and department staff in any inspection, inquiry or investigation

Minimum Requirements

• Master’s degree and one year of practical experience as a case manager working with people with disabilities; OR
• Bachelor’s degree and two years of practical experience as a case manager working with people with disabilities; OR
• Associate’s degree and 3 years of practical experience as a case manager working with people with disabilities
• Valid driver’s license with a satisfactory driving record
• Complete all state and agency required training per state guidelines
• Ability to present facts and recommendations effectively in oral and written form
• Experience with problem solving against multiple priorities
• Ability to establish a comfortable and supportive relationship with individuals receiving supportsEmployment is contingent upon successful completion of checks of criminal background, central registry, child abuse registry, and drug testing

Working Conditions

• May be required to travel
• May be exposed to various medical conditions and communicable disease

Why Community Options?

• Competitive Insurance Benefits (Medical, Dental, Vision)
• Paid Holidays—Including a Birthday Holiday
• Generous PTO
• Employee Incentive & Discount Programs
• 403b Retirement Plan
• Incredible career growth opportunities

Community Options is an Equal Opportunity Employer M/F/D/V

#IND-SR