TB Shift Leader

Mic Glen; Newport (TN); On-site; USD 16,531 - 22,041; Full time

Job summary

Mic Glen is hiring a Shift Lead in Newport, Tennessee, who will support the Restaurant General Manager (RGM) in running effective work shifts.

The Shift Lead will ensure team members fulfill their duties and maintain high standards of food safety and quality. Other responsibilities include handling customer complaints, providing feedback to team members, and ensuring compliance with all operational policies.

The role requires strong communication skills and a commitment to customer service.

Qualifications

• Ability to solve customer complaints quickly and effectively.
• Skills in providing constructive feedback to team members.
• Strong communication skills with management.

Responsibilities

• Support Restaurant General Manager by running work shifts.
• Ensure safe and quality food service.
• Ensure compliance with cash, security, and inventory policies.

Job description

Job Details: Location: TB 580 - 5118 - Newport AR - Hwy 67 N - Newport, AR 72112. Position type: Full-Time/Part-Time.

Job Title: Shift Lead. You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You'll also ensure that the restaurant is a safe place for Team Members to work and customers to visit.

Shift Lead behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to Team Members in a positive manner.
• Communicating openly and honestly with the Restaurant Management team.
• Following cash, security, inventory and labor policies and procedures.

This Summary Overview generally describes key job standards for Taco Bell Corporate employees. It is not all-inclusive, and a similar job at other Brands, Franchise or License locations may be different.