TB Shift Leader

Mic Glen; Henryetta (OK); On-site; USD 28,000 - 35,000; Full time

Job summary

Mic Glen in Henryetta is seeking a dedicated Shift Lead to support the Restaurant General Manager. In this full-time/part-time role, you will oversee work shifts, ensure team members fulfill their duties, and maintain Taco Bell's high standards of quality and safety.

As Shift Lead, your responsibilities include solving customer complaints, providing feedback positively, and maintaining a safe work environment. Strong communication and problem-solving skills are essential.

Qualifications

• Ability to solve customer complaints quickly and with a smile.
• Communicate openly and honestly with the management team.
• Follow cash, security, inventory and labor policies.

Responsibilities

• Support the Restaurant General Manager by running great work shifts.
• Take ownership and responsibility to solve problems.
• Ensure that Team Members complete all assigned duties.

Skills

Customer service skills

Problem-solving

Communication

Job description

Job Location: TB 652 - 29450 - Henryetta OK - E Main St - Henryetta, OK 74437

Position Type: Full-Time/Part-Time

Shift Lead You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You'll also ensure that the restaurant is a safe place for Team Members to work and customers to visit.

Shift Lead behaviors include:

• Solving customer complaints quickly and with a smile. Providing feedback to Team Members in a positive manner.
• Communicating openly and honestly with the Restaurant Management team.
• Following cash, security, inventory and labor policies and procedures.

This Summary Overview generally describes key job standards for Taco Bell Corporate employees. It is not all-inclusive, and a similar job at other Brands, Franchise or License locations may be different.