Taxpayer Service Coordinator

Socket.dev; Gainesville (GA); On-site; USD 42,000 - 70,000; Full time

Job summary

Socket.dev in Gainesville, GA is seeking a professional at the auditing level to conduct audits, studies, and handle special projects related to Homestead qualification determinations. The incumbent will assist in tax digest reconciliation and handling special projects to assist the Tax Digest Reconciliation Manager.

Incumbents are expected to analyze information and provide recommendations in reports and presentations.

Qualifications

• Associate’s degree or higher in public administration or related field.
• Course I, Certification for Assessors is required.
• Valid Class I Driver's License and satisfactory MVR.
• Strong proficiency in Excel, Word, Outlook, and Power BI.
• Ability to perform mathematical computations accurately.

Responsibilities

• Reviews and analyzes data and reports related to department operations, including audits and tax digest reconciliation.
• Serves as assistant to the Tax Digest Reconciliation Manager.
• Assists with homestead audits and communication with applicants.
• Communicates with the Tax Commissioners office on behalf of the TSM.
• Monitors and reports on trends and prepares activity logs/reports.
• Supports administration of the homestead application and audit process.
• Performs other relevant work as assigned.

Skills

Excel

Word

Power BI

Communication (oral & written)

Mathematical computations

Education

Associate’s degree in public administration or related field

Certification for Assessors

Valid Class I Driver's License

Tools

Power BI software

Microsoft Office Suite

Job description

Job Summary

This is a professional level job where incumbents will conduct audits, studies, and handle special projects. The incumbent will be primarily responsible for making determinations of qualification of Applicants for Homestead, assist in tax digest reconciliation and handling special projects to assist the Tax Digest Reconciliation Manager. Incumbents are expected to analyze information and provide recommendations in reports and presentations.

Essential Functions & Responsibilities

Reviews and analyzes a wide variety of data and reports related to the operations and activities of the department including audits, tax digest and assessment cap reconciliation.

Serves as the assistant to the Tax Digest Reconciliation Manager who is the manager of the Taxpayer Services Division.

Assists with homestead audits, communication with applicants and potential applicants.

Assists the Taxpayer Services Manager with communication with the Tax Commissioners office on behalf of the TSM.

Assists with homestead audits and tax digest reconciliation.

Assists with the monitoring and management of homestead audits, assessment cap management, and tax digest reconciliation.

Plans and conducts studies; prepares related reports.

Monitors, analyzes, and reports on trends.

Prepares, processes, and maintains a variety of activity logs and/or reports related to assigned area of responsibility.

Assist in the administration of homestead application and audit process.

Performs other relevant work as assigned.

Regular and predictable attendance is required.

Minimum Qualifications Required

Education and Experience

Associate’s degree in public administration or a related field.

Any equivalent combination of education and experience which provides the minimum level of qualifications stated above.

Licenses and Certifications

Must successfully complete Course I, Certification for Assessors.

Valid Class I Driver's License and a satisfactory Motor Vehicle Record (MVR).

Knowledge, Skills and Abilities

Working knowledge of computer operating systems including but not limited to Excel, Word, outlook, and Power bi .

Ability to make mathematical computations with speed and accuracy.

Ability to establish and maintain effective working relationships with other employees and the general public.

Ability to communicate effectively both orally and in writing

ADA Minimum Requirements

Physical Ability

Tasks require the ability to exert light physical effort in sedentary to light work which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation. Duties require the ability to use a personal computer and to operate a motor vehicle.

Essential functions occasionally require the ability to bend body downward and forward by bending spine and legs, and twisting at the waist, hips or knees; reach overhead; push or pull; and repetitively use hands/arms/legs. Incumbents in this position are occasionally required to be on-call and work irregular hours.

Sensory Requirements

Essential functions regularly require the ability to use effective verbal and written communication; and use of hand/eye coordination and fine manipulation to use equipment.

Environmental Factors

Essential functions of this position continuously require the ability to either work with others or work alone.

Essential functions are regularly performed with occasional exposure to adverse environmental conditions including weather.

This class specification should not be interpreted as all-inclusive, as it is intended to identify the major responsibilities and requirements of this job. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this specification.