Tax Resolution Associate — Data & Admin

Assist World; Guam; On-site; USD 42,000 - 54,000; Full time

Job summary

Assist World is seeking an entry-level Tax Resolution Assistant to join our U.S.-based team. The role focuses on data entry, document management, and maintaining accurate information throughout the tax resolution process rather than complex tax preparation.

Ideal candidates are highly organized, inquisitive, and quick learners who can work independently in a relatively unstructured environment and grow toward autonomous tax resolution professional.

Qualifications

• Minimum 2-year college degree in any field
• Strong attention to detail and accuracy
• Excellent data-entry and computer skills
• Strong written and verbal communication skills
• Comfortable working with spreadsheets, databases, and software systems
• Strong organizational skills and ability to manage multiple cases or priorities
• Ability to learn new software and processes quickly
• Comfortable working independently in a relatively unstructured environment
• Must be based in the United States or a U.S. territory, such as Puerto Rico or Guam

Responsibilities

• Gather and organize client tax documents, including W-2s, 1099s, and other supporting documentation
• Review incoming client information for completeness and accuracy
• Import client information into ProConnect tax software
• Double-check automated data entries and identify discrepancies or missing information
• Manually enter information where required
• Maintain accurate and organized client records
• Track the flow of documents and information throughout active tax resolution cases
• Follow up on missing documentation and outstanding information
• Support the tax resolution team with administrative and data-entry tasks
• Help ensure cases move efficiently through each stage of the process
• Communicate professionally and empathetically with clients when information or documentation is required
• Learn and apply new processes, systems, and tax-resolution procedures as your knowledge develops

Skills

Data entry

Document management

ProConnect

Attention to detail

Communication

Spreadsheets

Independent work

Fast learner

Education

2-year college degree

Tools

ProConnect

Job description

Assist World is seeking an entry-level Tax Resolution Assistant to join our U.S.-based team. The role focuses on data entry, document management, and maintaining accurate information throughout the tax resolution process rather than complex tax preparation.

Ideal candidates are highly organized, inquisitive, and quick learners who can work independently in a relatively unstructured environment and grow toward autonomous tax resolution professional.