TAX PROGRAM ASSISTANT

State of California; California (MO); On-site; USD 35,000 - 54,000; Full time

Job summary

State of California’s Franchise Tax Board is seeking a Tax Program Assistant to perform a range of specialized clerical tasks in support of the Audit Budget, Administration and Protest Bureau. The role involves processing electronic correspondence, handling mail, and maintaining meticulous records in a busy office environment.

Located in an office setting, this position requires at least four days in the office per week, with possible remote work in accordance with departmental guidelines.

Qualifications

• Experience performing clerical support duties in an office setting.
• Ability to process electronic correspondence and maintain filing systems.
• Strong attention to detail and accurate record keeping.

Responsibilities

• Process electronic correspondence, receive, review, mail, distribute and scan physical correspondence.
• Maintain records for the Audit Division and update procedures.
• Complete special assignments as needed and support professional staff.

Skills

Clerical tasks

Record keeping

Mail handling

Office software

Education

High school diploma

Tools

MS Office

Email systems

Job description

$3,167.00 - $4,880.00 per Month New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link for more information regarding the 2025 Personal Leave program. http://hrmanual.calhr.ca.gov/Home/ManualItem/1/2113

Under supervisionof the Tax Program Supervisor,Audit Business Support (ABS) Messenger Supervisor and within the Audit Budget, Administration and Protest (ASAP) Bureau, the incumbent performs a variety of specialized clerical tasks in support of professional staff. The incumbent is responsible to complete any of the following duties but not limited to processing electronic correspondence,receiving, reviewing, mailing, distributing and scanning physical correspondence,maintaining records for the Audit Division, updating procedures,and completing special assignments as needed.

As an organization that serves the Audit Division, ABS provides program specific technical, production, and administrative support and is responsible for a number of highly sensitive as well as high volume workloads. On occasion, ABS also assists other Divisions and the enterprise as a whole with various projects.

Position(s) is located in the following office location.

Additional positions may become available (RPA 2627-00018, RPA 2627-00019, and RPA 2627-00020).

Working Conditions

• This position requires 4 or more days in the office per week. It is designated office-centered and may be eligible for some remote work based on departmental guidelines and operational need.

Thisposition is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for a visa sponsorship, now or in the future

Minimum Requirements

• TAX PROGRAM ASSISTANT

TAX PROGRAM ASSISTANT $3,167.00 - $3,967.00A $3,546.00 - $4,439.00B $3,899.00 - $4,880.00C New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions: Multiple

Work Location: In Office

Job Type: Permanent, Full Time

Department Information

Our mission is to help taxpayers file timely and accurate tax returns, and pay the correct amount to fund services important to Californians.

FTB fosters an environment of equity and inclusion for all and we welcome everyone to be part of our diverse workforce.

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD [phone].

We use E-Verify in its hiring practices to achieve a lawful workforce. E-Verify is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States. For more information about E-Verify, please go to www.dhs.gov/e-verify.

CALIFORNIA CODE OF REGULATIONS, TITLE 2, SECTION 172 : All candidates for, appointees to, and employees in the state civil service shall possess the general qualifications of integrity, honesty, sobriety, dependability, industry, thoroughness, accuracy, good judgment, initiative, resourcefulness, courtesy, ability to work cooperatively with others, willingness and ability to assume the responsibilities and to conform to the conditions of work characteristic of the employment, and a state of health, consistent with the ability to perform the assigned duties of the class. Where the position requires the driving of an automobile, the employee must have a valid state driver's license, a good driving record and is expected to drive the car safely. The foregoing general qualifications shall be deemed to be a part of the personal characteristics of the minimum qualifications of each class specification and need not be specifically set forth therein.

**IMPORTANT NOTICE** As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California Revenue and Taxation Code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California Revenue and Taxation Code may prevent you from being hired at FTB. You must verify your filing status by calling 1-800-852-5711 to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD [phone].

Benefit information can be found on the CalHR website and the CalPERS website.

In addition, Franchise Tax Boardoffers the following:

• Convenient transportation and commuting options include : Light Rail stop, bicycle lockers, free parking, and carpool/vanpool opportunities.

Contact Information

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Department Website: http://www.ftb.ca.gov

Human Resources Contact:
Classification & Hiring
[phone]

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s)to the Department's EEO Office.

EEO Contact:
EEO Office
[phone]
[e-mail]

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice)TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Examination Information

To apply for the Tax Program Assistant position(s) as a list candidate, you must first take the online Office Assistant (General) exam (used as an appropriate for Tax Program Assistant).

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.