Tax Professional — Virtual Interviews & Client Growth

H&R Block, Inc.; Salem (MO); On-site; USD 21,000 - 34,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal, experienced Tax Professional to serve clients with diverse tax needs, supported by an expert team and advanced training.

You will conduct tax interviews, prepare returns, and help grow the business while delivering IRS support and guidance. This role emphasizes customer service in a fast-paced environment, with opportunities to mentor teammates and expand client relationships.

Qualifications

• Bachelor’s degree in accounting or related field.
• CPA or Enrolled Agent certification.
• Experience completing complex returns (individual, trust, partnership).
• 5+ years of experience in accounting, finance, bookkeeping or tax.
• Experience conducting virtual tax interviews.
• Experience with tax planning and audit support.
• Sales and/or marketing experience.

Responsibilities

• Conduct tax interviews with clients face to face and through virtual tools – video, phone, chat, email.
• Prepare complete and accurate tax returns.
• Generate business growth, increase client retention, and offer additional products and services.
• Provide clients with IRS support.
• Mentor and support teammates.

Skills

Client communication

Virtual tools proficiency

Written communication

Sales experience

Education

Bachelor's degree in accounting or related field

CPA or Enrolled Agent certification

Job description

H&R Block, Inc. is seeking a seasonal, experienced Tax Professional to serve clients with diverse tax needs, supported by an expert team and advanced training.

You will conduct tax interviews, prepare returns, and help grow the business while delivering IRS support and guidance. This role emphasizes customer service in a fast-paced environment, with opportunities to mentor teammates and expand client relationships.